Senior Analyst, HR Services/Analyst, HR Services

Constellation Energy Generation, LLC.•Chicago, IL

14h

About The Position

Constellation is hiring at either the Senior Analyst or Analyst level to provide multi-step operational and transactional support to the HR community in the day-to-day administration of HR objectives, policies, and procedures. The role involves regular interaction with internal and external stakeholders at various levels of the organization. The Analyst is responsible for independently implementing, executing, and owning Constellation policies and programs in a time-sensitive environment. At the Senior Analyst level, the position handles employee and organizational transactions, including escalations and complex, multi-step HR Solutions work; coaches and mentors peers, business leaders, and HR Business Partners; identifies service-delivery and operational-efficiency improvements; conducts data and system audits; and develops process improvements. At the Analyst level, the role also addresses HR operational issues with business-unit HR teams and stakeholders, assesses customer concerns and drives them to resolution, supports annual and ongoing processes, assists HR Technology with evaluating, debugging, and implementing system changes, and partners with external vendors on HR programs and objectives. The Senior Analyst expected salary range is $88,200 to $98,000, varying based on experience. The Analyst expected salary range is $69,300 to $77,000, varying based on experience. Both levels include a comprehensive benefits package, including bonus and 401(k).

Requirements

Senior Analyst: Four-year degree in Human Resources or a related field and 4+ years of strong HR operations experience; alternatively, 6 years of strong HR operations experience in lieu of a degree.
Senior Analyst: Detail oriented, with strong customer-service abilities.
Senior Analyst: Ability to identify, quantify, and summarize issues and potential solutions.
Senior Analyst: Ability to direct multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity.
Senior Analyst: Project management experience with demonstrated delivery of complex, cross-functional initiatives.
Senior Analyst: Excellent customer-service skills and ability to interpret and respond effectively to customer issues.
Senior Analyst: Knowledge of Microsoft Excel, Power BI, or other business-intelligence tools.
Analyst: Four-year degree in Human Resources preferred, or related work experience that includes HR practices and process improvement.
Analyst: Strong customer-service skills, particularly listening and observation.
Analyst: Ability to organize and deliver ongoing operational work.
Analyst: Attention to detail in a time-critical, service-oriented technical environment.
Analyst: Demonstrated accountability.
Analyst: Ability to identify, quantify, and summarize issues and potential solutions.
Analyst: Experience with Excel, particularly formulas, functions, and pivot tables, as well as Word, Outlook, and PowerPoint.

Nice To Haves

Senior Analyst: Familiarity with Oracle Fusion.
Senior Analyst: Experience assisting HR Technology with evaluating and implementing potential system changes.
Analyst: Knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, and FMLA.
Analyst: Experience and knowledge of Constellation's policies and programs.
Analyst: Knowledge of business; an Energy Services or corporate-type background is helpful.

Responsibilities

Provide transactional support and ownership of employee and organizational changes.
Handle escalations and complicated, multi-step transactions within HR Solutions.
Coach and mentor peers, business leaders, and HR Business Partners to resolve employee and operational issues, when needed.
Identify opportunities to improve service delivery and operational efficiency, with a focus on customer service excellence.
Conduct routine data and system audits.
Develop innovative process-improvement solutions.
Assist with HR operational issues alongside business-unit HR teams and internal and external stakeholders; assess customer issues and drive them to resolution.
Own and support annual and ongoing processes in partnership with HR Business Partners, Talent COE, and other stakeholders.
Assist HR Technology with evaluating, debugging, and implementing potential system changes.
Partner with external vendors on execution of HR programs and objectives.
Perform additional duties as assigned.