Mobis Parts Operations Team - Senior Analyst (Freight Forwarding)

Glovis•Duluth, GA

4d•Onsite

About The Position

The Senior Analyst position is responsible for resolving transportation exceptions and service disruptions, conducting operational analysis and advanced performance reporting, and supporting data integrity and transportation accounting preparation activities. Success in the role requires strong analytical abilities, advanced Microsoft Excel skills, knowledge of transportation operations, and the ability to independently investigate and resolve operational issues.

Requirements

Transportation exception management
Customer and carrier issue resolution
Transportation reporting and data analysis
Root cause analysis and problem-solving
Excellent written and verbal communication skills
Intermediate Microsoft Excel (formulas, lookups, Pivot Tables)
High School Diploma/G.E.D.
1-2 years of Drayage, Freight Forwarding, Logistics experience

Nice To Haves

Bachelor's Degree
2-5 Years of Supply Chain Management experience
1-3 years supervisory experience

Responsibilities

Investigate and resolve transportation exceptions, service disruptions, and shipment delays.
Coordinate and execute recovery actions to minimize operational impact and service interruptions.
Analyze transportation performance data to identify trends, recurring issues, and operational risks.
Validate operational data integrity and correct discrepancies affecting reporting accuracy.
Develop and maintain advanced operational reports and analytical tools.
Support carrier, customer, and PDC inquiries requiring detailed operational research and resolution.
Identify root causes of recurring transportation issues and recommend corrective actions.
Prepare supporting documentation and analysis required for transportation accounting activities.
Assist with KPI reporting enhancements and reporting automation initiatives.
Support onboarding and knowledge transfer activities for team members.
Participate in continuous improvement projects and operational reviews.
Assist with system testing and process implementation activities.

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Referral Bonuses
Auto Allowance
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement