Senior Analyst, Customer Supply Chain

Chobani • Winner, OR

2d • $83,000 - $95,000

About The Position

The Customer Supply Chain Senior Analyst plays a critical role in driving execution of replenishment strategies while proactively influencing inventory performance across assigned customers. This individual leverages advanced analytics and cross-functional collaboration to identify risks and opportunities, drive improvements, and support strategic decision-making. The role operates with increasing autonomy and serves as a key connector between internal teams and customer partners.

Requirements

• Bachelor's Degree or years of experience in combination with education.
• 2-4 years of experience in sales analytics, supply chain, or customer-facing analytics roles
• Strong experience working with multiple data sources (e.g., POS data, shipment data, inventory systems, Nielsen/IRI, Customer Portals)
• Solid understanding of forecasting, inventory management, and replenishment processes preferred
• Advanced Microsoft Office skills including intermediate (minimum) Excel (e.g., pivot tables, lookups; ability to manipulate and analyze large datasets)
• Demonstrated ability to translate data into clear insights and business recommendations
• Proven ability to manage multiple priorities independently in a fast-paced environment
• Strong attention to detail and commitment to accuracy
• Excellent communication skills with the ability to influence cross-functional stakeholders
• Collaborative mindset with a proactive, solution-oriented approach

Responsibilities

• Support execution of customer supply chain strategies across assigned accounts, ensuring alignment to sales and inventory goals
• Analyze complex datasets (forecast, inventory, shipments, POS) to uncover insights and provide actionable recommendations
• Validate forecast accuracy and proactively identify risks, making adjustments or recommendations to improve alignment with demand and seasonality
• Review and manage customer orders, ensuring appropriate quantities and product flow timing to support sales priorities
• Lead and enhance reporting and KPI tracking; identify opportunities to improve reporting efficiency and insight quality
• Serve as a primary analytical partner for ad hoc customer and internal requests, delivering clear, data-driven insights
• Manage and optimize promotional allocations at the store level; analyze results and recommend improvements to maximize sell-through
• Support new item launches and product transitions (e.g., discontinuations), helping to minimize waste and improve execution
• Identify key drivers impacting service levels, inventory, and product flow; communicate risks and opportunities to stakeholders
• Build strong working relationships with internal teams (Sales, Supply Chain, Finance, Brand) and external customer partners
• Provide guidance and informal mentorship to junior analysts; elevate team analytics capabilities and best practices
• Support cross-functional initiatives and projects aimed at improving supply chain efficiency and customer performance
• Contribute to continuous improvement by enhancing tools, processes, and ways of working

Benefits

• medical
• dental
• vision coverage
• disability insurance
• health savings account
• flexible spending accounts
• tuition reimbursement
• 401k match of 100% on up to 5% of eligible pay
• fertility assistance
• childcare assistance
• 12 weeks of parental leave at full pay after six months of continuous employment
• employee assistance program
• fitness discounts
• wellness reimbursement
• on-site gym access (certain locations)
• monthly wellness newsletter
• 120 hours of paid time off
• 11 holidays
• paid volunteer time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree