Analyst, Customer Supply Chain

Kraft Heinz•Cincinnati, OH

5d•Onsite

About The Position

The Analyst, Customer Supply Chain will be responsible for generating and managing vendor purchase orders using Kroger replenishment software. This role involves managing key performance indicators (KPIs) such as upstream out-of-stocks, distribution center days of supply, service level, on-time delivery, aged inventory, DC inventory levels, and store in-stock position. The analyst will act as a central point of contact to ensure continuous connectivity and high levels of execution between Kroger and suppliers. A key responsibility is enabling vendor on-time delivery performance by managing DC inbound capacity and PO delivery scheduling using Kroger and supplier supply chain tools. Additionally, the role requires managing master supply chain data within Kroger and supplier systems to optimize truckload efficiency and supply chain operations. The analyst will use reporting tools to assess internal network supply disruptions and projected recovery for customer communication. The position also involves auditing ordering patterns to identify opportunities for improving warehouse in-stocks, operational efficiencies, and reducing cost-to-serve. Finally, the analyst will drive cross-functional alignment between Sales, Demand Planning, and Supply to support new item fulfillment and item discontinuations for shelving resets.

Requirements

Bachelor’s degree in Operations Supply Chain Management or related field
1-5 years of education and related experience in areas such as production scheduling, inventory management, transportation or supply/operations planning
Ability to build strong interpersonal internal and external relationships
Requires strong problem-solving skills
Strong communication (oral, written, presentation)
Advanced proficiency in utilizing analytics tools (SAP, Power BI, Oracle)
Process Management/Improvement mindset required
Proficient in Microsoft Office (Word, Excel and Power Point)

Responsibilities

Generate and manage vendor purchase orders utilizing Kroger replenishment software
Manage to core KPIs; upstream out of stocks, distribution center days of supply, service level, on time delivery and aged inventory, DC inventory levels, and store in stock position
Serve as central point of contact to ensure continual connectivity and high levels of execution between Kroger and supplier
Enable vendor on-time delivery performance including managing DC inbound capacity and management of PO delivery scheduling utilizing Kroger and supplier supply chain tools
Manage master supply chain data within Kroger and supplier systems to ensure truckload optimization and supply chain efficiencies
Leverage reporting tools to assess internal network supply disruption and projected recovery for communication to the customer
Audit ordering patterns to identify opportunities to improve warehouse in stocks, operational efficiencies and reduce cost-to-serve
Drive cross functional alignment between Sales, Demand Planning and Supply to support new item fulfillment execution and item discontinuations for shelving resets