Senior Analyst - Commercial Marketing & Enablement
About The Position
The Senior Analyst, Commercial Enablement supports the execution of strategic initiatives that enhance the Commercial customer experience while enabling growth across the Canadian Commercial business. This role partners closely with Sales, Account Development, Merchant Services, Product, Marketing, and Operations to deliver supplier enablement strategies, commercial platform administration, customer analytics, reporting, and data-driven insights that improve customer engagement and business performance. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Requirements
- Experience in commercial enablement strategies.
- Proficiency in commercial platform administration.
- Skills in customer analytics and reporting.
- Ability to provide data-driven insights.
- Strong partnership and collaboration skills with various departments (Sales, Account Development, Merchant Services, Product, Marketing, Operations).
Responsibilities
- Supports the execution of strategic initiatives that enhance the Commercial customer experience.
- Enables growth across the Canadian Commercial business.
- Partners with Sales, Account Development, Merchant Services, Product, Marketing, and Operations.
- Delivers supplier enablement strategies.
- Manages commercial platform administration.
- Conducts customer analytics and reporting.
- Provides data-driven insights to improve customer engagement and business performance.
Benefits
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
