Analyste principal.e, Ingénierie des terminaux/Senior Analyst, Business Applications (National)
Borden Ladner Gervais LLP (BLG)•Vancouver, BC
•CA$85,000 - CA$115,000
About The Position
The Senior Analyst has a strong background in endpoint management and software packaging. This role is a member of the national IT Security and Operations team and is responsible for the Microsoft Configuration Manager and Citrix platforms, Windows client configuration and software deployments. The Senior Analyst optimizes configuration, automates and streamlines processes to enhance efficiency and deliver a reliable, productive user computing experience. The Senior Analyst is curious, results oriented and fosters a culture of technical excellence and continuous improvement.
Requirements
- Degree in Computer Science, Engineering or equivalent.
- Minimum of five years full-time work experience with all aspects of managing endpoints in an enterprise environment.
- Must have experience in Microsoft Configuration Manager (SCCM, Intune).
- Experience with Citrix Virtual Apps and Desktops and VMWare.
- Must have expertise in Windows operating systems, task sequences, and Autopilot configuration.
- Must have expertise in software packaging and deployments.
- Must have experience scripting.
- Experience with PowerShell and MS Graph.
- Strong attention to detail and thoroughness.
- Excellent analytical and problem-solving skills.
- Experience and comfort working in a dynamic environment managing multiple tasks.
- Ability to accept duties and assignments willingly and open to new tasks.
- Ability to work independently, follow instructions with minimal supervision and take initiative.
- A positive team player with excellent interpersonal skills and client service mindset.
- Availability to work overtime, when necessary.
Nice To Haves
- Experience with M365 application management is an asset.
Responsibilities
- Manage the Microsoft Configuration Manager, Citrix Virtual Apps and Desktop platforms and related systems.
- Manage Windows client operating system, images, task sequences, Autopilot, driver and BIOS updates and related tools.
- Manage software deployment packages, application integration and software updates.
- Scripting and task automation for efficiency and compliance.
- Monitor and report on system health, deployment status, performance, utilization and other relevant metrics.
- Top tier support for responsible systems.
- Ensure compliance with organizational policies and security standards.
- Prepare technical, operational and procedural documentation and specifications.
- Contribute to strategic planning, risk mitigation and resource use optimization.
- Perform special projects as needed.
- Keeping up with new technologies and best practices.
- Work with IT or business stakeholders to support and integrate systems.
- Work with vendors on issue resolution and roadmap insights.
Benefits
- The expected salary range for this position is $85,000 - $115,000, depending on level of experience, region/location, and other factors.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
