Senior Analyst, Application Development and Maintenance

Cardinal Health

3d•$80,500 - $103,410•Remote

About The Position

Application Development & Maintenance contributes to Cardinal Health’s Information Technology function by developing, delivering, and operating computing and information services that support operations and create business value. The team configures and codes software systems in cross-functional environments, following established design controls and engineering practices. It develops and sustains applications, systems, databases, and websites for internal and external business needs, partnering with business leaders to understand user needs and maintain and enhance existing applications. The Senior Analyst manages, develops, and coordinates delivery and maintenance of technology solutions, including Salesforce Sales and Service Cloud, Agentic Salesforce, Gemini, and Claude AI solutions. The role participates in AI enablement and integration initiatives, follows Agile processes, tracks work in applicable project-management applications, communicates technical issues and solution status to impacted parties, and monitors application-platform environments. It also prepares functional and technical specifications and unit tests with business and IT stakeholders. The position works on projects of moderate scope and complexity, applies working knowledge of relevant concepts and technical capabilities, identifies and resolves technical problems within defined parameters, and receives general guidance. Work is reviewed for sound reasoning and accuracy. The role is bonus-ineligible. The anticipated salary range is $80,500–$103,410, with actual pay dependent on factors including location, education, experience, skills, and internal pay equity.

Requirements

Proficiency in Microsoft Office products is required.
Ability to understand business needs, relate them to AI solutions, and communicate findings and recommendations effectively to audiences at multiple levels.
Strong oral and written communication skills.
Ability to ask probing questions, participate in cross-functional meetings, and provide clear status reports to technical and non-technical team members and executives.
Bachelor's degree in a related field or equivalent work experience is preferred.

Nice To Haves

2–4 years of experience preferred.
Working experience with Salesforce Sales/Service Cloud, Jira, Gearset, GitHub, Checkmarx, Dell Boomi, Apigee, Attunity, Kafka, Gemini, or Claude.
Basic understanding of Agentic solutions and applications, including Gemini, Claude, and Salesforce.
Bachelor's degree in a related field or equivalent work experience.

Responsibilities

Manage, develop, and coordinate delivery and maintenance of technology solutions, including Salesforce Sales and Service Cloud, Agentic Salesforce, Gemini, and Claude AI solutions.
Actively participate in AI enablement and integration initiatives.
Adhere to Agile processes.
Use applicable applications, such as ServiceNow and Jira, accurately and consistently to track Run and Build projects.
Communicate technical issues and solution status to impacted business owners, technology owners, peers, team members, and vendors.
Proactively monitor and maintain application-platform environments.
Maintain a high level of attention to detail.
Write functional specifications (Fspecs), functional unit testing (FUT), technical specifications (Tspecs), and technical unit testing (TUT) in conjunction with applicable business and IT stakeholders.
Identify possible solutions to technical problems and take action to resolve them.