About The Position

Zego is hiring a Senior AI Product Manager for its Mobile Experience team. The team’s apps are central to customers’ day-to-day interactions with Zego, including recording trips, viewing driving ratings, managing policies and getting help. The role owns a product domain within the apps, setting quarterly strategy and goals and helping shape the longer-term direction of Mobile Experience. The successful candidate will lead discovery and delivery across iOS and Android, use AI to work more effectively, and explore AI-powered customer experiences in the app. The role involves shaping customer-preferred mobile experiences that are also less costly to serve, validating ideas through experimentation before building, and delivering reusable product building blocks in partnership with engineering, design, data and compliance. It also requires defining and using metrics to drive continuous improvement, establishing AI-enabled workflows, and engaging senior stakeholders in planning and decision-making. The position is based remotely in Portugal, with quarterly visits to the London office. Zego describes its working approach as hybrid, balancing collaboration and focused work, with quarterly team gatherings and an annual company-wide gathering.

Requirements

  • Track record of owning a consumer mobile app or a major area of one and delivering material business impact in a high-growth environment.
  • Strong mobile user experience and customer judgment, including attention to onboarding, permissions, notifications and accessibility.
  • Hands-on experience with A/B tests, feature flags and rapid prototypes, and an evidence-led approach to decision-making.
  • Comfort with event instrumentation and funnel analysis using tools such as Amplitude, Looker or Snowflake, and with developing ROI-based business cases.
  • Technical literacy sufficient to discuss native versus cross-platform trade-offs, APIs and release management with engineers.
  • Bias for action and ability to communicate and bring stakeholders along across multiple teams.
  • Willingness to use AI daily, experiment quickly and take ownership of developing AI skills.

Nice To Haves

  • Background in engineering or data science.

Responsibilities

  • Define the product domain’s quarterly strategy and goals, and help refine longer-term Mobile Experience plans.
  • Lead complex discovery independently, including customer research, design partnerships, opportunity solution trees and business cases.
  • Create mobile experiences customers prefer, including onboarding and self-service experiences, while reducing cost to serve.
  • Validate ideas before development using A/B tests, feature flags, staged rollouts and rapid prototypes.
  • Deliver products at pace using reusable building blocks across iOS and Android in collaboration with engineering, design, data and compliance.
  • Establish appropriate metrics, including adoption, retention, app ratings and stability, and use them to drive continuous improvement.
  • Establish AI-enabled workflows for the product domain and explore AI-powered experiences within the app.
  • Bring stakeholders along by running ceremonies with senior stakeholders, facilitating big-room planning and escalating when appropriate.

Benefits

  • Market-competitive salary, benchmarked against the role’s function and reviewed annually.
  • Annual performance bonus linked to company performance and individual contribution.
  • Share options.
  • Private medical insurance.
  • Pension.
  • Generous holiday.
  • £1,000 per year to spend on travel to the office or learning something new.
  • Cutting-edge systems and tools.
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