About The Position

The Senior Agent Builder designs, develops, tests, deploys, and maintains AI agents and automated workflows that address business problems, streamline operations, and improve user experiences. The role uses low-code/no-code platforms to build conversational AI agents, chatbots, and virtual assistants, and connects them with APIs, databases, CRM systems, and third-party applications. The position works with business stakeholders to understand requirements, assess processes for automation, translate needs into technical solutions, and document implementations. It also includes testing and optimizing agent performance, maintaining deployed solutions, and training and supporting users. The role is a six-month contract that may convert to contract-to-hire; any conversion salary would be negotiated at that time, with a 10% bonus. The position is hybrid, with three days in the office preferred in Coppell, Texas, though remote work may be accepted.

Requirements

  • 2–5+ years of experience building solutions on low-code/no-code platforms.
  • Demonstrated experience creating AI agents, chatbots, or automated workflows.
  • Strong understanding of user experience and conversation design.
  • Ability to work independently and manage multiple projects.
  • Background in business analysis, process improvement, or software development.
  • Proficiency with low-code/no-code platforms such as Bubble, Webflow, OutSystems, or Mendix.
  • Experience with AI agent builders and chatbot platforms.
  • Understanding of API integrations and webhooks.
  • Familiarity with data structures, databases, and basic logic operations.
  • Knowledge of natural language processing concepts.
  • Skills in process mapping, workflow optimization, requirements analysis, documentation, and data analysis.
  • Problem-solving and critical-thinking skills.
  • Understanding of business operations and common pain points.
  • Ability to communicate clearly with technical and non-technical stakeholders and adapt to new platforms and technologies.
  • Regular and punctual attendance in accordance with the schedule established by leadership.
  • Ability to communicate effectively verbally in English.

Nice To Haves

  • Certifications in relevant platforms, such as Salesforce or Microsoft Power Platform.
  • Experience with prompt engineering and LLM integration.
  • Familiarity with Agile methodologies.

Responsibilities

  • Build conversational AI agents, chatbots, and virtual assistants using platforms such as Voiceflow, Botpress, Microsoft Power Virtual Agents, or similar tools.
  • Design conversation flows, decision trees, and logic pathways for effective user interactions.
  • Configure agent integrations with APIs, databases, CRM systems, and third-party applications.
  • Test agents, use feedback and analytics to iterate on performance, and optimize responses.
  • Create automated workflows with tools such as Zapier, Make (Integromat), Power Automate, or n8n.
  • Connect applications and services to eliminate manual tasks and data entry.
  • Design trigger-based automations and monitor workflow execution to troubleshoot failures or bottlenecks.
  • Collaborate with stakeholders to understand business needs and pain points.
  • Translate business requirements into technical specifications and assess processes for automation or agent-based solutions.
  • Create flow diagrams, user guides, and technical specifications.
  • Test agents and workflows across scenarios and edge cases, conduct user acceptance testing, debug issues, and help ensure data security and privacy compliance.
  • Monitor performance metrics, analyze usage patterns and conversation logs, and identify improvement opportunities.
  • Update agents with new capabilities and maintain version control and deployment documentation.
  • Train team members, create user documentation and knowledge base articles, provide ongoing support, and share best practices.
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