AI Agent Developer

Shree Narayani Networking Solutions•New York City, NY

3d•Hybrid

About The Position

Develop and test AI conversational agents using Google Cloud Platform (Dialogflow CX/GECX) and Google's Agent Development Kit (ADK). Integrate agents with backend systems by creating and maintaining REST APIs, webhooks, and services, especially to connect with ServiceNow and Azure. Write SQL queries for agent lookups, reporting, and conversational analytics. Build responsive front-end interfaces and connect them to backend services and agent APIs, handling browser loading states, errors, and sessions. Create dashboards and internal tools for agent analytics, test results, and administrative tasks. Support CI/CD pipelines and automated build and deployment processes, and implement automated testing for APIs, webhooks, dialog flows, and front-end components. Troubleshoot bugs and test failures, document findings, and escalate issues as needed. Participate in Agile (SAFe) ceremonies and maintain documentation for flow designs, APIs, UI components, and runbooks. Collaborate with senior engineers and cross-functional teams to deliver and deploy features. The role is hybrid, with on-site work in Manhattan, NY three days per week; on-site interviews are mandatory.

Requirements

Proficiency in Python, .NET, HTML, CSS, and JavaScript/TypeScript.
Experience with REST APIs, JSON, webhooks, and SQL.
Exposure to unit testing frameworks.
Familiarity with Git and modern IDEs such as Visual Studio Code.
Strong written and verbal communication skills.

Nice To Haves

Experience with Dialogflow CX, chatbots, or LLM-based applications.
Knowledge of prompt engineering and intent classification.
Familiarity with Azure DevOps, ServiceNow, OAuth2, API security, and front-end testing tools.
Awareness of Agile/SAFe, containers, infrastructure as code, serverless platforms, and SRE/AIOps concepts.

Responsibilities

Develop and test AI conversational agents using Google Cloud Platform (Dialogflow CX/GECX) and Google's Agent Development Kit (ADK).
Create and maintain REST APIs, webhooks, and backend services to integrate agents with systems, especially ServiceNow and Azure.
Write SQL queries for agent lookups, reporting, and conversational analytics.
Build responsive front-end interfaces using HTML, CSS, JavaScript/TypeScript, and modern frameworks such as React or Angular.
Connect front-end components to backend services and agent APIs, handling loading states, errors, and browser sessions.
Create dashboards and internal tools for agent analytics, test results, and administrative tasks.
Support Azure DevOps CI/CD pipelines, including updating YAML pipelines and supporting automated builds and deployments.
Implement automated testing for APIs, webhooks, dialog flows, and front-end components.
Troubleshoot bugs and test failures, document findings, and escalate issues as needed.
Participate in Agile (SAFe) ceremonies, including sprint planning, standups, backlog refinement, and PI planning.
Maintain documentation for flow designs, APIs, UI components, and runbooks.
Collaborate with senior engineers and cross-functional teams to support reliable delivery and deployment of features.