Senior AI Developer working with "Agent Builder" (CW) with strong AI focus - Hybrid 3 days or Remote

Simple Solutions•Dallas, TX

25d•Hybrid

About The Position

The Senior Agent Builder designs, develops, and deploys intelligent AI agents and automated workflows to address business problems, streamline operations, and improve user experiences. The role uses low-code/no-code platforms to build conversational agents, chatbots, and virtual assistants, and integrates them with business applications and services. The position collaborates with stakeholders to identify automation opportunities and translate business needs into technical specifications. It also covers testing, quality assurance, ongoing monitoring and optimization, documentation, training, and support for deployed agents and workflows. The role is a six-month contract that could convert to a contract-to-hire position; conversion salary would be negotiated at that time, with a 10% bonus.

Requirements

2–5+ years of experience building solutions on low-code/no-code platforms.
Demonstrated experience creating AI agents, chatbots, or automated workflows.
Strong understanding of user experience and conversation design.
Ability to work independently and manage multiple projects.
Background in business analysis, process improvement, or software development.
Proficiency with low-code/no-code platforms, such as Bubble, Webflow, OutSystems, or Mendix.
Experience with AI agent builders and chatbot platforms; strong experience in Agent Builder (CW) is identified as a must-have.
Understanding of API integrations and webhooks.
Familiarity with data structures, databases, and basic logic operations.
Knowledge of natural language processing concepts.
Skills in process mapping, workflow optimization, requirements analysis, documentation, and data analysis.
Problem-solving and critical-thinking skills.
Understanding of business operations and common pain points.
Clear communication with technical and non-technical stakeholders.
Adaptability to new platforms and technologies.
Ability to attend regularly and punctually according to the schedule established by leadership.
Effective verbal communication in English.

Nice To Haves

Certifications in relevant platforms, such as Salesforce or Microsoft Power Platform.
Experience with prompt engineering and LLM integration.
Familiarity with Agile methodologies.

Responsibilities

Build conversational AI agents, chatbots, and virtual assistants using platforms such as Voiceflow, Botpress, Microsoft Power Virtual Agents, or similar tools.
Design conversation flows, decision trees, and logic pathways for user interactions.
Configure agent integrations with APIs, databases, CRM systems, and third-party applications.
Test and iterate on agent performance using user feedback and analytics.
Create automated workflows using tools such as Zapier, Make (Integromat), Power Automate, or n8n.
Connect applications and services to reduce manual tasks and data entry, and design trigger-based automations for business events and conditions.
Monitor workflow execution and troubleshoot failures or bottlenecks.
Collaborate with stakeholders to understand business needs and pain points, translate requirements into technical specifications, and evaluate processes for automation.
Create flow diagrams, user guides, technical specifications, and other documentation.
Test agents and workflows across scenarios and edge cases, conduct user acceptance testing, debug issues, and optimize agent responses.
Ensure data security and privacy compliance in implementations.
Monitor agent performance metrics, analyze usage patterns and conversation logs, and update agents with new capabilities and improved responses.
Maintain version control and documentation for deployments.
Train team members, create user documentation and knowledge base articles, provide ongoing support, and share best practices across the organization.