Senior Advisor, Business Continuity and Disaster Recovery - Express Scripts Canada

The Cigna Group•Mississauga, ON

7d•Hybrid

About The Position

The Operational Risk Management team is part of the IT Project Management department. The team focuses on identifying, managing, and reducing operational and resiliency risks across the organization. Working closely with business and technology leaders, the team helps ensure the organization can continue operating through disruptions and meets all business continuity and disaster recovery requirements.

Requirements

Bachelor’s degree in Disaster and Emergency Management (DEM), technology, or a related field.
Five or more years of experience in Business Continuity, Disaster Recovery, Operational Resilience, or a related risk management role.
Strong experience leading BCP/DR programs, including planning, testing, execution, and continuous improvement.
Hands-on experience developing and executing IT disaster recovery plans in test or real-world scenarios.
Good understanding of data center, infrastructure, application recovery, and technology recovery strategies.
Ability to translate business impact and continuity requirements into practical technology and recovery solutions.
Strong stakeholder management skills with the ability to influence and engage leaders and teams.
Excellent communication, organization, and problem-solving skills.
Ability to work effectively in a fast-paced, complex, and evolving environment.
Experienced working with Microsoft-based technologies and modern IT environments.

Nice To Haves

Professional certification from DRII, BCI, or equivalent is considered a strong asset.
Professional certification from DRII, BCI, or equivalent is an asset.

Responsibilities

Lead Business Impact Analysis (BIA) and risk assessment activities, develop and maintain BCP/DR policies, standards, procedures, runbooks and provide guidance and updates to senior leaders and governance committees
Identify operational risks and develop practical mitigation and prevention plans to reduce the impact of business disruptions
Plan and lead regular BCP/DR testing activities such as tabletop exercises, simulations, and recovery tests to validate preparedness; and apply the learnings and practices to lead recovery efforts during real incidents, coordinating cross-functional teams, managing communications, and tracking recovery progress
Oversee continuous improvements, drives the implementation of improvements identified through risk assessments, exercises, and real events, and report on outcomes
Design, maintain, and lead Business Continuity and Disaster Recovery (BCP/DR) strategies to ensure critical systems and services can be restored during disruptions.
Promote and uphold enterprise-wide operational resilience standards and practices.
Leads and drives excellence for enterprise operational resilience standards, processes and requirements
Create and maintain clear, repeatable documentation that maps critical business operations end-to-end, including people, facilities, systems, data, vendors, and processes