Senior Advisor, Business Continuity and Disaster Recovery - Express Scripts Canada

Cigna Healthcare • Mississauga, ON

7d • Hybrid

About The Position

The Operational Risk Management team, part of the IT Project Management department, focuses on identifying, managing, and reducing operational and resiliency risks across the organization. This role works closely with business and technology leaders to ensure the organization can continue operating through disruptions and meets all business continuity and disaster recovery requirements. The team's goal is to identify operational risks and develop practical mitigation and prevention plans to reduce the impact of business disruptions. They also plan and lead regular BCP/DR testing activities such as tabletop exercises, simulations, and recovery tests to validate preparedness. During real incidents, this role will lead recovery efforts, coordinating cross-functional teams, managing communications, and tracking recovery progress. The role oversees continuous improvements, drives the implementation of improvements identified through risk assessments, exercises, and real events, and reports on outcomes. It also designs, maintains, and leads Business Continuity and Disaster Recovery (BCP/DR) strategies to ensure critical systems and services can be restored during disruptions, promoting and upholding enterprise-wide operational resilience standards and practices. The role also involves creating and maintaining clear, repeatable documentation that maps critical business operations end-to-end, including people, facilities, systems, data, vendors, and processes.

Requirements

• Bachelor’s degree in Disaster and Emergency Management (DEM), technology, or a related field
• Five or more years of experience in Business Continuity, Disaster Recovery, Operational Resilience, or a related risk management role
• Strong experience leading BCP/DR programs, including planning, testing, execution, and continuous improvement
• Hands-on experience developing and executing IT disaster recovery plans in test or real-world scenarios
• Good understanding of data center, infrastructure, application recovery, and technology recovery strategies
• Ability to translate business impact and continuity requirements into practical technology and recovery solutions
• Strong stakeholder management skills with the ability to influence and engage leaders and teams
• Excellent communication, organization, and problem-solving skills
• Ability to work effectively in a fast-paced, complex, and evolving environment
• Experienced working with Microsoft-based technologies and modern IT environments
• Successful completion of reference checks and background verification
• Obtaining and maintaining a federal government security clearance (Enhanced Reliability Clearance) may be a condition of employment for certain positions
• Must provide supporting documentation to receive clearance if required

Nice To Haves

• Professional certification from DRII, BCI, or equivalent is considered a strong asset
• Professional certification from DRII, BCI, or equivalent is an asset

Responsibilities

• Lead Business Impact Analysis (BIA) and risk assessment activities
• Develop and maintain BCP/DR policies, standards, procedures, runbooks
• Provide guidance and updates to senior leaders and governance committees
• Identify operational risks and develop practical mitigation and prevention plans to reduce the impact of business disruptions
• Plan and lead regular BCP/DR testing activities such as tabletop exercises, simulations, and recovery tests to validate preparedness
• Apply learnings and practices to lead recovery efforts during real incidents, coordinating cross-functional teams, managing communications, and tracking recovery progress
• Oversee continuous improvements, drives the implementation of improvements identified through risk assessments, exercises, and real events, and report on outcomes
• Design, maintain, and lead Business Continuity and Disaster Recovery (BCP/DR) strategies to ensure critical systems and services can be restored during disruptions
• Promote and uphold enterprise-wide operational resilience standards and practices
• Leads and drives excellence for enterprise operational resilience standards, processes and requirements
• Create and maintain clear, repeatable documentation that maps critical business operations end-to-end, including people, facilities, systems, data, vendors, and processes

Benefits

• Competitive compensation
• Benefits
• Pension plan
• Career development and advancement opportunities
• A culture that celebrates innovation and collaboration
• Flexible work options
• Wellness programs
• Competitive salary and benefits package
• Positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior