Senior Adviser Case Management

Rio Tinto•Salt Lake City, UT

About The Position

Rio Tinto is seeking a Senior Adviser Case Management to support Employee Relations Operations in delivering consistent, timely and compliant case management across the Kennecott Facilities. The role manages Policy & Conduct and Workplace Respect matters, workplace investigations, disciplinary processes, employee concerns and workforce case management activities, working with Employee Relations, Legal, HR and business teams to promote fair employee outcomes, workforce relations and organisational risk management. The position reports to the Superintendent, Case Management, and operates within the Employee Relations Operations model. It is based at the Kennecott mine near Salt Lake City, Utah. The work involves navigating sensitive workforce matters in an operational environment and applying organisational standards, regional legal requirements, employment legislation, industrial relations obligations, policies and governance controls. Rio Tinto describes its values as care, courage and curiosity, and says safety is its number one priority. The company is committed to equal employment opportunity and an inclusive environment where people feel safe, respected and valued.

Requirements

Commitment to the safety of yourself and your team.
Demonstrated experience in employee relations, People Operations, workplace investigations or case management within an operational environment.
Strong working knowledge of employee relations processes, disciplinary procedures, workplace conduct and relevant employment legislation or industrial relations obligations.
Experience managing complex employee relations cases in a structured, fair and compliant manner.
Strong investigation, fact-finding and documentation capability, including maintaining accurate and defensible case records.
Sound judgement and organisational capability to manage sensitive matters and high case volumes, while escalating complex or high-risk issues appropriately.

Nice To Haves

Experience supporting Policy & Conduct or Workplace Respect matters across diverse workforces.
Experience identifying recurring workforce trends, risks and operational insights from case data.
Experience collaborating with Employee Relations, Legal, HR, compliance, audit or regulatory stakeholders.

Responsibilities

Manage Policy & Conduct and Workplace Respect matters through to resolution.
Gather and assess evidence, documentation and case information to support workplace investigations and defensible case outcomes.
Prepare investigation findings, case summaries, recommendations and documentation in line with organisational standards and regional legal requirements.
Develop and recommend practical, balanced resolution approaches aligned with organisational policies and workforce expectations.
Maintain accurate, complete and defensible employee relations case records, reporting and documentation within agreed service and governance standards.
Apply employment legislation, industrial relations obligations, organisational policies, governance controls and documentation requirements consistently.
Build and manage stakeholder relationships, guiding and coaching stakeholders on employee relations processes, documentation standards and employee concerns.
Escalate high-risk, sensitive or complex matters appropriately.
Collaborate across Employee Relations, Legal, HR and business teams.
Identify recurring case themes, workforce risks and process improvement opportunities.

Benefits

Competitive base salary reflective of skills and experience, with an annual incentive bonus.
Family-friendly health programs including medical, prescription drug, dental, vision and life insurance coverage, plus voluntary benefits.
Retirement plan including up to 6% defined company contribution.
401(k) matching program.
Share ownership plan.
Paid time off, paid holidays and paid bereavement leave.
Parental leave policy.
Leisure discount programs.
Virgin Pulse wellbeing incentives.
Employee Assistance Program offering confidential counselling or expert guidance for employees and their families.