Senior Adviser People
About The Position
The Senior Adviser People serves as a trusted HR adviser to the Commercial business, guiding leaders and employees through escalated and non-standard matters involving employee relations, performance, conduct, policy and workforce change. The role applies sound judgement to turn complex situations into clear, fair and compliant outcomes while balancing best practice with local regulatory and business needs. Working with HR Analysts, People Partners and specialist teams, the adviser provides practical guidance, handles case intake and triage, gathers facts, resolves medium-level Workplace Respect matters and escalates high-risk or sensitive issues to the appropriate specialists. The role also supports organisational change and maintains accurate, audit-ready records while identifying opportunities to improve processes and service delivery. The position is based in Rio Tinto’s downtown Chicago office.
Requirements
- Commitment to the safety of yourself and your team.
- Strong experience in HR advisory, employee relations and operational HR service delivery within a complex organisation.
- Solid understanding of employment legislation, HR policies and compliance frameworks.
- Sound judgement and problem-solving skills, with a proven record of handling complex, sensitive cases professionally and confidentially.
- Strong stakeholder management and coaching skills, balancing operational practicality, governance, compliance and employee experience.
- Proficiency with HR systems and case management platforms such as Workday, ServiceNow or similar tools.
- Ability to manage multiple priorities and high volumes.
Nice To Haves
- Experience in SLA-driven operational or shared services environments.
- A continuous improvement mindset focused on service quality and operational consistency.
- Previous experience with Workday.
Responsibilities
- Advise leaders and employees on performance, conduct, disciplinary matters, workplace investigations and employee concerns, supporting sound, risk-aware decisions.
- Own case intake, triage and fact gathering, resolve medium-level Workplace Respect matters, and escalate high-risk or sensitive issues to appropriate specialists.
- Support restructures, redeployment, exits and organisational change with fairness and care.
- Partner with HR Analysts and Administrators as the expert resource for complex, judgement-based cases.
- Maintain accurate, audit-ready records and manage risk and compliance.
- Use case trends to simplify processes and improve service to employees.
Benefits
- Annual incentive bonus.
- Medical, prescription drug, dental, vision and life insurance coverage, plus voluntary benefits.
- Retirement plan with up to 6% defined company contribution.
- 401(k) matching program.
- Share ownership plan.
- PTO, paid holidays and paid bereavement leave.
- Parental leave.
- Leisure discount programs.
- Virgin Pulse wellbeing incentives.
- Employee Assistance Program offering confidential counselling or expert guidance for employees and their families.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
