Senior Adviser People

Rio Tinto•Chicago, IL
•Onsite

About The Position

The Senior Adviser People is the go-to HR expert for Rio Tinto’s Commercial business, based in its downtown Chicago office. The role advises leaders and employees on escalated and non-standard matters involving employee relations, performance, conduct, policy and workforce change. Working with HR Analysts, People Partners, Legal, Ethics & Compliance and specialist HR teams, the adviser turns complex situations into clear, fair and compliant outcomes while balancing best practice with local regulatory and business needs.

Requirements

  • Commitment to the safety of yourself and your team.
  • Strong experience in HR advisory, employee relations and operational HR service delivery within a complex organisation.
  • Solid understanding of employment legislation, HR policies and compliance frameworks.
  • Sound judgement and problem-solving skills, with a proven record of handling complex, sensitive cases professionally and confidentially.
  • Strong stakeholder management and coaching skills, balancing operational practicality, governance, compliance and employee experience.
  • Proficiency with HR systems and case management platforms such as Workday, ServiceNow or similar tools.
  • Ability to manage multiple priorities and high volumes.

Nice To Haves

  • Experience working in SLA-driven operational or shared services environments.
  • A continuous improvement mindset focused on service quality and operational consistency.
  • Previous experience with Workday.

Responsibilities

  • Provide practical guidance on performance, conduct, disciplinary matters, workplace investigations and employee concerns, supporting sound, risk-aware decisions.
  • Own case intake, triage and fact gathering, and resolve medium-level Workplace Respect matters while escalating high-risk or sensitive issues to appropriate specialists.
  • Support restructures, redeployment, exits and organisational change with fairness and care.
  • Act as the escalation point and subject-matter expert for HR Analysts and Administrators handling complex, judgement-based cases.
  • Maintain accurate, audit-ready records and manage risk and compliance.
  • Use case trends to simplify processes and improve service to employees.

Benefits

  • Annual incentive bonus.
  • Medical, prescription drug, dental, vision and life insurance coverage, plus voluntary benefits.
  • Retirement plan with up to 6% defined company contribution and 401(k) matching.
  • Share ownership plan.
  • Paid time off, paid holidays and paid bereavement leave.
  • Parental leave.
  • Leisure discount programs.
  • Virgin Pulse wellbeing incentives.
  • Employee Assistance Program offering confidential counselling or expert guidance for employees and their families.
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