Senior Administrator

Cushman & Wakefield•Stamford, CT

19h•Onsite

About The Position

Responsible for providing support to management or fee-earner(s) as needed in an efficient and effective manner. Senior Administrator will work with the Director of Operations, Office Manager, Office Coordinator and fee-earners within the market to provide support and assist in strategic initiatives.

Requirements

High school diploma or GED
3-7 years of administrative support experience
Exposure to project and process management
Proven ability in conflict resolution
Excellent written, oral, and presentation skills
Strong Microsoft Office Suite skills
Ability to plan, organize, and manage processes
Knowledge of department policies and guidelines
Knowledge of HR practices and office administrative duties

Nice To Haves

Front desk and/or office experience a plus
Executive level professional support experience a plus
Exposure to commercial real estate or brokerage preferred

Responsibilities

Assist in planning and coordination of basic travel arrangements
Organize, assist, and lead internal meetings and events as required
Evaluate and document innovative service delivery options and share insights across markets
Use systems such as Workday
Ensure company policies are followed
Assist in coordinating internal priorities and tracking deliverables across active assignments
Maintain and update CRM system per guidelines with new opportunities by working with fee-earners and Project Coordinators
Check for any conflicts/duplicates in opportunity ownership and escalate to Director of Market Operations, as needed
Maintain tracking of expenses related to deals, using Commissions
Maintain visibility into active deal pipeline (milestones, deadlines, status)
Help ensure deal information is aligned across CRM, underwriting, and marketing materials
Track expense budgets for all deals and escalate to Director of Market Operations, as needed
Update CRM upon closing of deals
Work with Project Coordinator to collect necessary documentation and deliver to Revenue Accountant
Collect expense reimbursement documents, such as receipts, and other information from fee-earners, Associates, and/or Project Coordinators
Attribute expenses to specific deals or other codes and track against deal budget
Enter expense reports into Workday
Enter all new local vendors into Workday and update data as needed
Coordinate catering, conference room space, invitations, and other event planning activities as needed
Maintain files, such as documents provided by operations staff, including Managing Principal or reference material (i.e., billing packages, which include lease, commission agreement and other pertinent client related files), vendor contacts, licensing info, COI, etc.
Organizing deal files (Underwriting, marketing materials, leases, financials, comps)
Ensuring materials are complete and up to date
Answer and screen all incoming calls and relay messages
Communicate with operations staff, fee-earners and Managing Principal
Handle the calls with discretion per the request of the operations staff, fee-earners, and Managing Principal