Senior Administrative Assistant - Real Estate Services

Charlotte, County of18500 Murdock Circle Port Charlotte 33948, FL
Onsite

About The Position

Charlotte County Real Estate Services division is seeking an organized and customer-focused Senior Administrative Assistant to provide administrative and clerical support to the department leadership and staff. This role serves as a key point of contact for employees, residents, and outside agencies while helping ensure the efficient day-to-day operations of the department.

Requirements

  • High school diploma or equivalent
  • Three (3) years of experience in clerical or administrative work, preferably in an office setting
  • Knowledge of departmental policies, plans, and procedures.
  • Knowledge of Microsoft Word, Excel, PowerPoint, and other job-related computer programs and software applications.
  • Knowledge of modern governmental office practices, procedures, equipment, and standard clerical/administrative support techniques.
  • Strong organization and time-management skills.
  • Analytical and research skills.
  • Skill in effective communication, both orally and in writing.
  • Skill in prioritizing and organizing work.
  • Skill in the use of office equipment such as a computer, multi-line telephone system, scanner, fax machine, and copier.
  • Ability to deal with multiple tasks simultaneously.
  • Ability to prepare effective correspondence on routine matters and to perform routine office management details without referral to supervisor.
  • Ability to exercise judgment and discretion in applying and interpreting department rules, regulations, policies, and procedures.
  • Ability to make recommendations and to use resourcefulness and tact in solving new problems.
  • Ability to ascertain priorities and meet deadlines and objectives.
  • Ability to type/perform data entry proficiently.
  • Ability to maintain accurate records and reports.
  • Ability to provide internal/external guidance and customer assistance via all forms of communication.
  • Ability to use computers for data entry, word processing, and/or accounting purposes.
  • Ability to author reports, business correspondence, and procedure manuals.
  • Ability to establish and effective working relationships with managers, service providers, other employees, and the general public.

Responsibilities

  • Provide administrative support to department leadership and staff.
  • Answer phones, greet visitors, and respond to customer inquiries.
  • Prepare correspondence, reports, agendas, and meeting materials.
  • Maintain calendars, schedules, files, databases, and records.
  • Assist with budgeting, purchasing, payroll, timekeeping, and other administrative processes.
  • Process payments, purchase requests, and departmental records.
  • Coordinate meetings, travel, office supplies, and vendor communications.
  • Deliver exceptional customer service and resolve routine questions and concerns.
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