Senior Administrative Assistant

Truist Bank•Charlotte, NC

1d•Onsite

About The Position

Provide administrative support to individuals or department. Perform general clerical and general office duties with minimal guidance. Follow established procedures, methods and practices. This position requires the candidate to be located in Charlotte, NC and requires the candidate to be in the office 5 days per week. There is no remote or telecommute option.

Requirements

High school diploma, or equivalent education and related training
Seven years of progressively more complex clerical experience
Excellent verbal and written communication skills (including strong knowledge of spelling and grammar), organizational skills, interpersonal skills, and math skills
Exhibited ability to work independently
Ability to deal with complex situations which require sound judgment
Ability to operate office equipment (e.g. copier, fax)
Ability to endure light physical labor
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Nice To Haves

Associate’s degree
Working knowledge of Microsoft Access and PowerPoint
Completion of certifications that are specific to industry
Experience directly supporting a CEO/senior executives in a communications-heavy organization, with strong exposure to executive messaging, leadership priorities, and stakeholder engagement
Strong operational mindset with a track record of streamlining workflows, anticipating needs, and proactively solving problems in a fast-paced environment
Experience with operating as a central coordination and intake point across cross-functional teams
Experience with Event Planning

Responsibilities

Prepare (key) correspondence, reports and forms.
Compose correspondence as directed. Within guidelines, may answer correspondence on own initiative.
Execute routine projects within general guidelines and instruction.
May provide workflow and problem-solving guidance to other administrative assistant levels.
Establish and maintain files and records.
Screen calls/voicemails and handle or route to appropriate people.
Arrange and handle details related to travel arrangements, expense reports, departmental budgets, meetings and appointments.
Deal discreetly with confidential information.
Can make recommendations to management based on findings.
Interact with internal and/or external customers to answer questions, research, and resolve problems that require in-depth knowledge of the function and process transactions within scope of authority.