Senior Administrative Assistant

Wells Fargo•Irving, TX

21h•Hybrid

About The Position

Wells Fargo is seeking a Senior Administrative Assistant to join their Middle Market Banking within Global Payments and Liquidity team within Enterprise Functions. In this role, the assistant will support the performance of less experienced Administrative Assistance staff and the overall effectiveness of the team in performing moderately complex to complex administrative tasks. Responsibilities include compiling information, preparing moderately complex reports, and balancing routine general ledger lines or expense accounts. The role also involves performing complex administrative, transactional, operational, or customer support tasks, and providing a high level of professional support. This includes a balance of more experienced level administrative work as well as ongoing ad hoc and project or business initiatives such as planning meetings, tracking deliverables, and pulling routine reports. The assistant will also help with selectively referring callers and answering questions regarding business unit policies and procedures. They will provide subject matter expertise and interpretation of administrative procedures to less experienced staff, and offer administrative supervision and support to managers in the areas of reporting, customer or business documentation. The role involves interaction with the immediate Administrative Assistant team, functional area, and internal peers regarding routine administrative tasks, and supporting more experienced level leaders with daily administrative tasks and interacting with more experienced leaders across the organization.

Requirements

2+ years of Administrative Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Strong executive administrative experience supporting senior leaders, including complex calendar management, travel coordination (domestic/international), expense reporting, and meeting/event planning
Demonstrated expertise with Concur Travel & Expense and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Proven ability to manage multiple priorities in a fast-paced, deadline-driven environment with strong attention to detail and organization
Excellent written and verbal communication skills, with the ability to interact professionally with C-suite executives, clients, and internal stakeholders
Strong interpersonal skills and customer service orientation, with the ability to build relationships and act as a trusted partner to leadership
Ability to work independently with minimal supervision, while collaborating effectively across teams to ensure coverage and support
Sound judgment, discretion, and the ability to handle confidential and sensitive information appropriately
Experience supporting financial processes, including expense management, reporting, and cost-efficiency practices
Ability to coordinate across business partners (e.g., IT, facilities, onboarding/offboarding teams) to support operational and administrative needs
Experience providing project coordination support, including contributing to process improvements or cross-functional initiatives
Knowledge of organizational policies, procedures, and compliance practices, with the ability to follow and reinforce standards
Prior Administrative experience within a Sales organization preferred

Responsibilities

Support performance of less experienced Administrative Assistance staff and overall effectiveness of team in performing moderately complex to complex administrative tasks
Compile information, prepare moderately complex reports, and balance routine general ledger lines or expense accounts
Perform complex administrative, transactional, operational, or customer support tasks
Provide a high level of professional support which includes a balance of more experienced level administrative work as well as ongoing ad hoc and project or business initiatives such as planning meetings, tracking deliverables and pulling routine reports
Assist with selectively referring callers, and answering questions regarding business unit policies and procedures
Provide subject matter expertise and interpretation of administrative procedures to less experienced staff
Provide administrative supervision and support to managers in the areas of reporting, customer or business documentation
Interact with immediate Administrative Assistant team, functional area, and internal peers regarding routine administrative tasks
Support more experienced level leaders with daily administrative tasks and interact with more experienced leaders across the organization
Pulling pipeline data, prepping decks, tracking action items