Senior Administrative Assistant - Commercial Banking

Wells Fargo Bank•Indianapolis, IN

3d•Hybrid

About The Position

Wells Fargo is seeking a Senior Administrative Assistant to join its Commercial Banking Division. The role provides administrative support to senior leaders and helps ensure operational efficiency in a fast-paced environment. It involves complex administrative tasks, managing multiple priorities, and serving as a subject matter expert on administrative processes and best practices. The position requires onsite presence on a hybrid schedule at 300 N. Meridian St., Suite 1600, Indianapolis, Indiana. Relocation assistance is not available, and the position is not eligible for visa sponsorship. Employees are accountable for following applicable risk programs, policies, and procedures, fulfilling risk and compliance obligations, escalating and remediating issues, and making sound risk decisions. The role also supports Wells Fargo’s focus on customer relationships and a risk-mitigating, compliance-driven culture.

Requirements

At least 2 years of administrative support experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Position requires onsite presence on a hybrid schedule.
Not eligible for visa sponsorship.

Nice To Haves

Background in banking, financial services, or administrative services.
Previous new-hire onboarding experience.
Advanced skills in Microsoft Office, including Outlook, Excel, Word, PowerPoint, MS Teams, SharePoint, and Copilot.
Experience supporting remote teams across various time zones.
Proficiency in SAP Concur, travel coordination, expense reporting, calendar management, event coordination, and invoice management.
Proactive approach to learning new systems and processes.
Strong organization, multitasking, and prioritization skills.
Strong interpersonal, verbal, and written communication skills for executive interactions.
Ability to work independently as a self-starter.
Ability to provide best-in-class administrative support services.

Responsibilities

Provide guidance and mentorship to less experienced Administrative Assistants.
Serve as a subject matter expert on administrative processes and best practices.
Manage complex calendars, coordinate travel arrangements, and schedule meetings for senior leaders.
Prepare moderately complex reports and reconcile expense accounts accurately.
Execute high-level administrative, transactional, and operational tasks professionally.
Compile and organize information for reporting and documentation.
Ensure administrative workflows run smoothly and adhere to company standards.
Respond clearly and confidently to inquiries about policies and procedures.
Professionally manage calls and correspondence, ensuring timely and accurate responses.
Partner with key internal partners to resolve administrative issues.
Provide administrative support to senior leaders across the organization.
Follow applicable risk programs, policies, and procedures; fulfill risk and compliance obligations; escalate and remediate issues; and make sound risk decisions.