Senior Administrative Assistant - Sales & Marketing

United Therapeutics•Rtp, NC

4d•Onsite

About The Position

The Senior Administrative Assistant will provide administrative and operational support to marketing, analytics, commercial training, and sales operations teams to ensure efficient planning, execution, and day-to-day business operations. This position is responsible for coordinating complex meetings, events, travel, and advisory board activities; managing calendars and communications; maintaining organized records and materials; and supporting budgeting, procurement, and vendor interactions.

Requirements

H.S. Diploma or General Education Degree (GED)
7+ years of progressive administrative or operations support experience, supporting senior leaders and multi‑functional teams in a fast‑paced, matrixed environment with a H.S. Diploma/GED OR 6+ years of progressive administrative or operations support experience, supporting senior leaders and multi‑functional teams in a fast‑paced, matrixed environment with an Associate's Degree OR 4+ years of progressive administrative or operations support experience, supporting senior leaders and multi‑functional teams in a fast‑paced, matrixed environment with a Bachelor's Degree
Demonstrated experience providing high‑level administrative support across multiple functions, such as marketing, analytics, sales operations, training, or other commercial teams, with accountability for complex, concurrent priorities
Proven ability to independently manage complex calendars, travel, meetings, and events, including domestic and international logistics, external participants, vendors, and senior stakeholders
Hands‑on experience coordinating large meetings, offsites, advisory boards, and leadership events, including agenda development, pre‑read distribution, minute taking, action‑item tracking, and post‑meeting follow‑up
Experience serving as a key operational partner to leaders and teams by anticipating needs, identifying issues, and resolving problems proactively rather than reactively
Demonstrated experience supporting budget tracking, purchase orders, contracts, invoicing, and vendor coordination, in collaboration with finance, procurement, sales operations, or similar partners
Experience drafting and managing professional business communications, including meeting summaries, routine updates, announcements, and coordination with internal and external stakeholders
Demonstrated capability to support engagement, recognition, and team‑building activities, managing logistics, tracking programs, and coordinating awards or events with limited direction
Proven ability to work effectively with cross‑functional partners and external contacts (vendors, advisors, customers, or consultants), exercising sound judgment, discretion, and professionalism
Prior experience in a life sciences, pharmaceutical, biotechnology, medical device, healthcare, or similarly regulated industry, supporting medical, clinical, research, analytics, or commercial functions
Familiarity with common life sciences or commercial terminology (e.g., medical, clinical, analytics, training, or sales operations concepts) sufficient to follow discussions and support timely follow‑up actions
Proficient in Microsoft Office programs, specifically Outlook, Word, and Excel

Nice To Haves

Associate Degree
Experience supporting advisory boards, KOL meetings, clinical or medical review meetings, or cross‑functional commercial forums, with exposure to medical, scientific, or technical subject matter
Strong background maintaining organized digital and physical records, historical files, and reference materials with attention to accuracy, confidentiality, and compliance

Responsibilities

Provide day-to-day administrative support to marketing, analytics, and commercial training teams, supporting planning activities, ongoing operations, and recurring business activities
Arrange domestic and international travel, accommodations, itineraries, meals, and on-site logistics for team members, visitors, vendors, and external partners, including hosted meetings and events
Coordinate internal and external meetings, offsites, advisory boards, and team events, including sourcing venues, managing logistics, arranging catering, transportation, materials, and on-site support
Develop and manage meeting agendas, distribute pre-read materials, attend key meetings, capture detailed minutes, track action items, and follow up to support accountability across marketing, analytics, commercial training, and cross-functional teams
Manage calendars for select leaders and team members, prioritizing meetings and coordinating across cross-functional and external stakeholders
Maintain and organize digital and physical files, including tracking, archiving, and maintaining historical samples of promotional and training collateral for reference and reuse
Support team communications by drafting, distributing, and tracking routine updates, meeting summaries, and administrative announcements
Assist with select aspects of team budgets, purchase orders, contracts, and invoicing, working closely with finance, sales operations, and procurement partners
Provide administrative support for sales operations initiatives, including contract coordination, customer profile updates, QBR planning, POA meetings, and national sales meeting logistics
Manage recognition and engagement activities, including tracking points, maintaining inventory, coordinating awards and plaques, and allocating tickets for team-building events
Coordinate meals, dinners, and logistics for meetings with KOLs, advisors, and physicians, including venue selection, scheduling, and travel arrangements
Support or assume administrative coordination for advisory board meetings, including hotel arrangements, meals, travel logistics, and advisor documentation as assigned
Manage office operations needs, including supplies, printers, mail, shipping, packaging, and general office materials to support daily team activities