Senior Administrative Assistant - General Services

City of Grand JunctionGrand Junction, CO
Onsite

About The Position

The Senior Administrative Assistant plays a key role in supporting the day-to-day operations of the department by handling a variety of administrative tasks such as data entry, report preparation, and coordination of meetings and activities. This position serves as a central point of contact for both staff and the public, requiring strong customer service, clear communication, and a high level of organization. The ideal candidate is detail-oriented, able to work independently, and skilled at managing multiple priorities while ensuring accuracy and efficiency in a fast-paced environment.

Requirements

  • Two (2) years of administrative support and/or customer service experience.
  • High school diploma or G.E.D.
  • Some assignments in this classification require possession of, or ability to obtain, Notary Public Commission.
  • Some assignments in this classification require specialty certifications related to the area of assignment

Nice To Haves

  • Other combinations of experience and education that meet the minimum requirements may be substituted.

Responsibilities

  • Answer calls, assist visitors, and provide customer service including referral, tracking, and follow-up of customer issues; perform dispatching of service(s)
  • Assist the public and other City staff in interpreting and applying City policies, procedures, codes and ordinances
  • Research, respond to and track complaints and requests for information on services, regulations, procedures, and systems.
  • Process, verify and review materials, applications, records and reports for completeness and conformance with established regulations and procedures.
  • Process department accounting data including accounts payable, accounts receivable, and purchasing cards

Benefits

  • 32 days of paid annual leave to be used for personal and/or sick days
  • 11 paid holidays
  • health insurance options
  • employer-matched retirement
  • a City employee health clinic
  • a City employee child care center
  • wellness program
  • an Employee Assistance Program
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