Senior Administrative Assistant- Engineering

Marriott•Chula Vista, CA

About The Position

This position involves entering and retrieving information from computer databases, operating standard office equipment, and preparing documents using various software. The role also includes handling mail, maintaining filing systems, and compiling records. A key aspect of the job is adhering to company policies, maintaining a professional appearance and demeanor, and ensuring the confidentiality of proprietary information. The position requires excellent communication skills, both written and verbal, and the ability to build positive working relationships. Physical requirements include the ability to lift objects weighing less than or equal to 10 pounds. The company, Gaylord Hotels, part of Marriott International, is committed to being an equal opportunity employer and fostering an environment where diverse backgrounds are valued. They offer opportunities for career growth and development.

Requirements

Proficiency in using a keyboard, mouse, or trackball for data entry and retrieval.
Ability to operate standard office equipment.
Experience with word processing, spreadsheet, database, or presentation software.
Skills in handling incoming and outgoing mail.
Experience in creating and maintaining filing systems (computer- and paper-based).
Ability to compile, copy, sort, and file records.
Capability to enter and locate work-related information using computers and/or point of sale systems.
Adherence to company policies and procedures.
Professional appearance and demeanor.
Ability to maintain confidentiality of proprietary information.
Skill in protecting company assets.
Ability to welcome and acknowledge guests according to company standards.
Capability to anticipate and address guests’ service needs.
Willingness to assist individuals with disabilities.
Clear and professional language for communication.
Accuracy and completeness in preparing and reviewing written documents.
Appropriate telephone etiquette.
Ability to develop and maintain positive working relationships.
Team support skills.
Appropriate listening and response skills for employee concerns.
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Responsibilities

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
Transmit information or documents using a computer, mail, or facsimile machine.
Operate standard office equipment other than computers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Handle incoming and outgoing mail, including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.