Senior Action Officer

ECS Tech Inc•Bethesda, MD

1d•$85,000 - $110,000•Onsite

About The Position

Everforth ECS is seeking a highly organized, proactive, executive-level Senior Action Officer to provide comprehensive administrative, operational, and executive support services to senior leadership within the Immediate Office of the Director (IOD) at the National Heart, Lung, and Blood Institute. The position is based in the ECS Bethesda, Maryland office and is a critical member of the executive operations team. It supports complex calendar management, executive coordination, communications, meeting logistics, travel management, workflow tracking, and office operations. The role requires exceptional judgment and professionalism, as well as the ability to manage competing priorities with discretion and efficiency. All support services are administrative and advisory in nature and do not include inherently governmental functions.

Requirements

Bachelor’s degree in Business Administration, Communications, Public Administration, Management, or a related discipline, or a high school diploma plus five years of specialized experience as a substitute.
Experience supporting federal senior executives or leadership teams in a fast-paced professional environment.
Demonstrated experience managing multiple executive calendars and competing priorities.
Experience supporting office operations, executive communications, and workflow coordination.
Exceptional organizational and time-management skills.
Strong analytical and problem-solving abilities.
Ability to handle sensitive information with professionalism and discretion.
Excellent written and verbal communication skills.
Ability to support multiple executives simultaneously.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and MS Teams.
Proficiency with SharePoint, web-based administrative and workflow systems, and scheduling and tracking platforms.

Responsibilities

Manage and coordinate complex calendars for C-level and senior executives within the IOD.
Prioritize, schedule, reschedule, and coordinate meetings, appointments, and invitations according to executive and organizational priorities; monitor calendars for conflicts and operational impacts, and maintain awareness of leadership schedules.
Coordinate meetings, seminars, workshops, conferences, and executive engagements, including room scheduling, audiovisual coordination, agendas, participant communications, and background materials.
Support meeting-management strategies and executive scheduling optimization; maintain and update shared calendars and tracking systems.
Prepare correspondence, memoranda, executive briefings, presentations, and reports; support email management and executive communications.
Coordinate follow-up actions and track leadership commitments and action items through completion; draft and review sensitive communications for executive approval.
Provide day-to-day operational support for executive leadership activities and serve on the IOD operational support team.
Collaborate with executive assistants, leadership staff, and the Chief of Staff team; assist with problem resolution, task prioritization, workflow coordination, rapid-turnaround assignments, and executive requests.
Serve as a primary point of contact for internal and external stakeholders, including NIH staff, federal agencies, universities, congressional offices, foundations, and public inquiries.
Coordinate executive participation in events and leadership engagements and support communication among administrative and executive teams.
Maintain administrative databases, workflow systems, tracking spreadsheets, presentation repositories, and SharePoint documentation; track executive commitments, correspondence, and service-level agreement timelines.
Conduct database and records searches, consolidate information from multiple systems, and prepare executive background materials, meeting materials, and PowerPoint presentations.
Coordinate executive travel arrangements, including itineraries, logistics, approvals, and supporting documentation; prepare travel authorizations, expense reports, and travel-related correspondence.