Senior Accounting Assistant - Small Claims Coordinator

City of Edmonton•Edmonton, AB

1d•CA$78,409 - CA$98,491•Hybrid

About The Position

The Financial Services Department is seeking a high-caliber professional to step into the role of Senior Accounting Assistant - Small Claims Coordinator. In this critical capacity, you will oversee the strategic management and end-to-end recovery of complex outstanding receivables, civil claims, and uninsured property damage costs paid by the City. Acting as a senior technical liaison, you will navigate intricate litigation files, manage partnerships with external legal counsel and collections agencies, and execute robust internal financial controls to safeguard municipal revenue.

Requirements

Successful completion of a recognized accounting diploma
A minimum of 3 years of progressively responsible accounting experience, including accounts receivable, account analysis, report preparation, and financial tracking
Proficient knowledge of computer-based financial systems, database or related business applications, including SAP
Proficient skills in using Google Applications (Docs, Sheets) and Microsoft Office Suite (Word, Excel)
Knowledge of accounting, administrative procedures and regulations
Thorough operational understanding of the Alberta Statute of Limitations Act, POPA, ATIA, GAAP, GST procedures
High-level mediation, negotiation, and conflict resolution skills necessary to navigate emotionally charged or resistant customer files while establishing equitable payment plan agreements
Proven track record of cultivating reliable partnerships across a matrix organization and diverse operational branches
Significant skill and ability to analyze information and think logically in determining the most appropriate course of action required
Proven ability to develop, implement and evaluate process improvements in a continuous improvement setting
Effective communication skills with courteous, positive problem solving
Strong attention to detail and focus on ensuring accuracy of work
Demonstrated ability to achieve results in the context of a respectful, inclusive and service-minded team
Alignment to our Cultural Commitments and Leadership Competencies
Embracing a culture of equity, diversity, reconciliation and inclusion

Nice To Haves

iVos System experience would be an asset
Knowledge of Insurance Law is an asset

Responsibilities

Manage the transition of high-risk Accounts Receivable files to retained external counsel, ensuring strict compliance with the Alberta Statute of Limitations and filing timelines
Execute proactive enforcement steps on filed judgments, managing the collection lifecycles and tracking enforcement records within core corporate financial databases
Conduct thorough investigations of third-party property damage incidents, gathering and compiling multi-source evidence data
Manage bankruptcy accounts, drafting and processing official Proof of Claims for outstanding balances
Reconcile multi-year customer accounts and financial ledger records to uncover, analyze, and resolve deeply rooted discrepancies
Structure management reports tracking small claims performance, payment plan trends, write-offs, and AR aging profiles
Generate and analyze monthly AR interest impact reports, executing Journal Vouchers to reallocate external credit card commission fees and search charges back to operational areas
Prepare comprehensive working papers and reports to facilitate seamless year-end corporate financial close activities and satisfy internal/external auditor reviews.
Serve as the first-tier point of contact for complex inquiries from citizens, and internal departments
Actively assist the Billing Team Lead by monitoring corporate billing workflows, delegating operational tasks, and overseeing Transit operations requests
Provide senior oversight for secure transit cash reconciliations, armored transport scheduling, and annual transit lost and found general ledger compliance
Research, document, and pilot new operational workflows to enhance internal financial controls, while actively leading system testing for AR application updates