Senior Account Supervisor, Peppercomm
About The Position
Peppercomm, a Ruder Finn company, is an award-winning strategic communications and marketing agency headquartered in New York City. The agency helps established brands and emerging companies strengthen reputations, connect with consumers, and navigate business and cultural conversations through corporate communications expertise, consumer insight, creativity, and earned media. Peppercomm is seeking a Senior Account Supervisor to support a portfolio of clients requiring both corporate communications counsel and consumer storytelling. The role serves as a day-to-day client lead, manages integrated account programs, and develops communications strategies that strengthen corporate reputation while increasing brand awareness and consumer relevance. The ideal candidate is data- and insights-driven, attentive to news and culture, and entrepreneurial, with an understanding of how corporate reputation, executive visibility, thought leadership, consumer engagement, and earned media support business objectives.
Requirements
- At least 6 years of agency or in-house public relations or communications experience, including work across corporate and consumer-facing brands.
- Experience managing integrated programs combining corporate reputation, brand storytelling, executive visibility, and earned media.
- Strong relationships with business, consumer, lifestyle, trade, and top-tier media.
- Demonstrated ability to serve as a trusted day-to-day client lead and manage multiple account workstreams.
- Exceptional writing and editing skills across corporate, consumer, and executive communications materials.
- Strong strategic thinking, cultural awareness, and understanding of how communications support business and reputation goals.
- Experience using media relations and monitoring platforms such as Muck Rack and Cision.
- Ability to manage multiple deadlines, priorities, and accounts in a fast-paced agency environment.
- Proactive, collaborative, and solutions-oriented mindset, along with a great sense of humor.
Responsibilities
- Serve as a day-to-day client lead, build trusted relationships, and provide strategic counsel across corporate and consumer communications.
- Manage integrated account teams and keep projects, deliverables, budgets, and timelines on track.
- Develop a deep understanding of clients’ businesses, industries, audiences, competitors, and reputation priorities.
- Translate business and communications objectives into integrated programs for consumers, employees, business stakeholders, and media.
- Identify opportunities to expand client relationships by anticipating needs and recommending ideas and solutions.
- Contribute strategic and creative thinking to client meetings, brainstorms, new business presentations, and internal initiatives.
- Develop communications strategies connecting corporate narratives with culturally relevant consumer stories.
- Support corporate reputation, executive visibility, thought leadership, brand positioning, product and service communications, and issues preparedness.
- Identify credible opportunities for clients to participate in conversations about business, culture, consumer behavior, and industry trends.
- Create messaging, communications plans, press releases, media pitches, executive talking points, bylines, social content, award entries, white papers, and presentations.
- Collaborate with digital, social, creative, and analytics teams to deliver integrated programs across channels.
- Use research, cultural insights, and performance data to shape recommendations and improve program results.
- Develop and execute earned media strategies across business, consumer, lifestyle, trade, and top-tier national outlets.
- Build compelling stories from client news, executive perspectives, original research, consumer insights, and cultural trends.
- Conduct proactive media outreach to secure corporate, feature, thought leadership, and consumer-focused coverage.
- Build and maintain relationships with journalists, editors, producers, and other media contacts.
- Monitor the news cycle and cultural landscape for timely media opportunities, emerging issues, and potential newsjacking moments.
- Incorporate influencers and creators into integrated communications programs when appropriate to client brands and objectives.
Benefits
- Competitive base salary and bonus opportunity.
- Medical, dental, and vision coverage.
- Company-paid life insurance.
- Flexible spending accounts.
- 401(k) plan with company match.
- Monthly allowance for cell phone and office equipment.
- Generous paid time off.
- Paid parental leave.
- Transit benefits.
- Professional learning and development opportunities.
- Workplace flexibility.
- On-site and off-site social gatherings.
- Disability benefits are also available.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
