Senior Account Manager - Bristol / South Wales

Yell

1d•Onsite

About The Position

Yell is seeking a Senior Account Manager to cover South Wales and Bristol. This is a field sales role, and candidates must be based within the patch. The role focuses on developing high-value new business while managing and growing an account base of mid-spend customers. The Senior Account Manager will use Yell’s digital marketing portfolio—including Pay Per Click, SEO, Agency Social, Yell.com, Smart Performance, Websites, Video and Reputation Management—to deliver solutions that meet customer needs. The role’s primary purpose is to retain, nurture and grow customer product spend into high-performing digital marketing solutions, while actively sourcing new business. The portfolio includes clients with annualised spend of £5,000–£12,000 and overall account values of approximately £1 million annually. The successful candidate will be accountable for quarterly retention and growth targets, as well as acquiring high-value prospects seeking digital agency-level solutions.

Requirements

Full UK driving licence with no more than six points and access to a car.
Demonstrable experience selling high-value digital solutions.
A strong track record of digital sales performance.
Strategic thinking and a strong understanding of digital marketing campaigns and technology.
Resilience, discipline and tenacity.
Ability to request testimonials in support of a client-focused approach.
Ability to demonstrate an effective personal development plan and keep up with changes in the digital market and competitor activity.
Excellent communication skills, including the ability to explain complex digital information clearly and concisely.
Emotional intelligence and respectful, professional and collaborative working relationships with team members and support functions.
A task-oriented approach and willingness to go the extra mile for clients.
Flexibility to adapt quickly to changing priorities, targets and strategies.

Responsibilities

Manage a portfolio of clients with annualised spend ranging from £5,000 to £12,000, with overall account values of approximately £1 million annually.
Retain and grow the customer base each quarter while self-sourcing and acquiring new prospects.
Deliver growth sales across Yell’s digital solutions, including agency products, by identifying opportunities and developing advertising programs that meet client needs and agency minimum spend thresholds.
Meet high-value new-business growth targets by identifying, pursuing and acquiring digital opportunities in the market.
Sell Yell’s digital product portfolio and propose commercial models that maximise revenue while meeting customer requirements.
Build long-lasting relationships with the account base.
Develop relationships with stakeholders across the business, including DADs, KADs, customer service and the Yell agency.

Benefits

£40,000 base salary and £22,000 OTE (as stated in the posting).
Car allowance of either £5,200 or £6,200, depending on car.
Local bonus and incentive plans.
Savings at over 900 outlets, including supermarkets, fashion, electronics and travel.
Access to wellbeing resources focused on mind, money and movement, plus gym discounts.
Eyecare savings and free eye tests.
Company-wide and local recognition schemes.
24/7 Employee Assistance Programme support.
Pension scheme for colleagues aged 22 to State Pension Age.
Life insurance for all.