Senior Account Manager, Property & Casualty

Marsh McLennan•Manchester, NH

4d•Hybrid

About The Position

The Senior Account Manager works within the Business Insurance Commercial Lines team, maintaining and expanding client relationships within an assigned book of accounts. The role provides professional insurance services by coordinating with Producers, Underwriters, service team members, and other departments. Responsibilities include analyzing coverage and recommending risk management approaches, completing applications, preparing submissions and proposals, and negotiating coverage and pricing with carriers. The Senior Account Manager may also resolve billing issues, make policy changes, answer coverage questions, and prepare exposure and premium comparisons, renewal reviews, and renewal proposals. The role provides leadership and mentoring to colleagues as needed. Senior Account Managers participate in continuing education to maintain a Property & Casualty license, stay current with regulations, and enhance insurance knowledge. The position is part of Marsh McLennan Agency’s Business Insurance team. The company describes its culture as inclusive and client-focused and offers a hybrid work arrangement.

Requirements

Active Property & Casualty license.
At least 5 years of relevant insurance industry experience, including at least 3 years focused on Property and Casualty; brokerage agency experience is preferred.
Experience managing assigned accounts through the client life cycle, including the renewal process.
Solid coverage, underwriting, and risk management knowledge.
Demonstrated leadership skills and ability to mentor others.
Effective oral and written communication and relationship-building skills.
Strong analytical and problem-solving skills.
Ability to prepare and facilitate presentations and communicate with colleagues and clients at all levels.
High proficiency with Microsoft Office products, including Word, Excel, and PowerPoint, as well as agency management systems and web browser software.
Exceptional time management and organizational skills, with the ability to manage multiple priorities efficiently.

Nice To Haves

Bachelor’s degree in Risk Management, Business Administration, or a related field.
Insurance designations.
Experience with Applied Epic.
Brokerage agency experience.

Responsibilities

Maintain and expand client relationships within an assigned book of accounts.
Coordinate with Producers, Underwriters, service team members, and other departments to provide insurance services.
Provide coverage analysis and risk management recommendations.
Complete applications and prepare insurance submissions.
Negotiate coverage and pricing with carriers.
Prepare proposals according to agency standards.
Resolve billing issues and make policy changes as needed.
Respond to policy coverage questions in a timely and professional manner.
Prepare exposure comparisons, premium comparisons, renewal reviews, and renewal proposals.
Provide leadership and mentoring to colleagues as needed.
Participate in continuing education to maintain a P&C license, keep current with regulations, and enhance insurance knowledge.