EverHealth - Senior Account Manager (Remote, US)

EverCommerce • Remote (North Carolina), NC

15h • $80,000 - $95,000 • Remote

About The Position

EverHealth, a business within EverCommerce, is seeking a Senior Account Manager to grow and expand its existing DrChrono customer base. The role focuses on selling to current customers, including cross-selling partner solutions and upselling revenue cycle management (RCM) offerings. The position is part of a sales organization working toward bringing its solution teams, processes, and policies together as One EverHealth Sales Team.

The successful candidate will prospect within an assigned customer segment, develop and close account-growth opportunities, and provide consultative, client-centric sales support. They will explain healthcare product workflows, address objections, negotiate pricing, and align customer needs with team objectives. The role is remote-capable anywhere in the United States, with the option to work in-office or hybrid near an EverCommerce office. Travel to the Denver headquarters or other North American offices may be required.

Requirements

• At least 4 years of sales and account management experience selling software and/or healthcare services, with the ability to build client relationships and grow existing accounts.
• Strong technical skills and the ability to quickly learn domain knowledge about target medical specialties.
• Ability to question the status quo with physician owners to affect change.
• A proven ability to manage the full sales cycle and consistently attain or exceed sales targets and quotas.
• Ability to work autonomously without daily management oversight.
• Motivation to exceed established goals and KPIs on a daily, weekly, and monthly basis.
• Strong organization and time-management skills.
• Team-oriented and entrepreneurial approach, including willingness to try new ideas and a passion for learning and growth.
• Experience performing virtual client presentations and demonstrations.
• Ability to thrive in a fast-paced, innovative, and dynamic environment and take successes and challenges in stride.
• Must be eligible to work in the United States without sponsorship.
• Substantial healthcare industry knowledge, particularly of EMR, Practice Management technology, and RCM services.
• Experience selling to existing SaaS customers and a record of consistently exceeding individual quota.
• Strong objection-handling and price-negotiation skills, a client-centric consultative sales approach, and the ability to clearly explain product workflows.

Responsibilities

• Reach out daily and prospect within an assigned segment of the customer base.
• Build and maintain a pipeline of qualified upsell and cross-sell opportunities that meet sales goals and defined objectives, using Salesforce CRM and other sales tools.
• Develop, plan, and execute sales strategies to grow revenue and the customer base.
• Develop and deliver high-quality demos and customer proposals that effectively communicate EverHealth’s solutions.
• Manage inbound requests from the first meeting through close while generating additional opportunities through proactive outreach.
• Use Salesforce CRM and other sales tools to document, track, and report sales activities; generate quotes, sales orders, and contracts; and manage the sales process.
• Coordinate with Implementation and RCM teams to ensure seamless onboarding for upgraded customers.
• Maintain an understanding of the competitive market and how to position EverHealth’s solutions and RCM services.
• Participate in industry events and trade shows and work with the marketing team to strengthen the organization’s brand.

Benefits

• Flexibility to work in-office, remotely, or hybrid within the country of employment.
• Health and wellness benefits, including an annual wellness stipend.
• 401(k) with company match.
• Flexible and generous paid time off.
• Employee Stock Purchase Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed