Sr Account Manager, Risk and Security Solutions

Visa•Atlanta, GA

2d•Hybrid

About The Position

Visa is seeking a strategic and consultative Senior Account Manager for its Risk and Security Solutions team within the Value-Added Services organization. The team helps financial institutions, government entities, and fintechs strengthen fraud prevention, identity, authentication, and risk management across the customer journey. The role is responsible for growing and retaining an established client portfolio, deepening executive relationships, protecting recurring revenue, expanding adoption of Visa solutions, and ensuring clients realize measurable business value. Success is measured through a sales incentive plan tied to retention, growth, and overall portfolio performance. The position requires at least three days in the office, with the specific expectations confirmed by the Hiring Manager. Work hours vary according to departmental needs, and travel is required 5–10% of the time. The work is performed in an office setting and involves sitting and standing at a desk, communicating in person and by telephone, and frequently using standard office equipment such as telephones and computers.

Requirements

At least 8 years of relevant work experience with a Bachelor’s degree, or at least 5 years of experience with an advanced degree (e.g., Master’s, MBA, JD, MD), or 2 years of work experience with a PhD.
Extensive experience in payments, fraud prevention, identity, authentication, cybersecurity, or risk management, with the ability to advise financial institutions and fintech partners.
Proven success retaining and expanding an existing book of business and achieving renewal, revenue, adoption, and client-satisfaction goals.
Strong account-planning skills, including stakeholder mapping, opportunity development, client-health monitoring, and portfolio prioritization.
Ability to build credibility with senior client stakeholders and mobilize cross-functional teams to solve issues, deliver outcomes, and advance shared priorities.
Strong negotiation and financial skills, with experience managing renewals, pricing discussions, contract changes, and expansion opportunities.

Responsibilities

Build trusted relationships across client organizations, understand client businesses and priorities, and act as a proactive advocate throughout the partnership.
Develop and execute account plans to protect existing revenue, identify whitespace, increase product adoption, and drive sustainable portfolio growth.
Use client insights and performance data to demonstrate measurable value, communicate business outcomes, and identify opportunities to expand Visa fraud, risk, identity, authentication, and security solutions.
Lead renewal, expansion, and cross-sell opportunities from discovery through negotiation and close, balancing client needs with Visa’s commercial objectives.
Coordinate with product, sales engineering, consulting, customer success, operations, and account teams to resolve issues, fulfill commitments, and deliver a consistent client experience.
Monitor client health, adoption, satisfaction, and commercial performance; address risks early; and lead actions to strengthen retention, revenue realization, and long-term partnership value.