Risk Manager Sr

MultiCare Health System•Spokane, WA

1d•$85,405 - $122,928•Onsite

About The Position

The Risk Manager oversees risk programming to control clinical risks associated with patient care. In collaboration with senior risk managers, organizational leaders and other stakeholders, this role works to prevent and mitigate patient harm and liability exposure while ensuring regulatory compliance. The position also partners with executive and clinical leadership to implement strategies and resolve patient concerns. The role creates and maintains event-review documentation and aggregate data, supports clinical risk mitigation and quality improvement, provides timely consultation to leaders and staff, and coordinates with the Claims team, Quality department and legal counsel on adverse events, claims and legal defense processes. The position is based at MultiCare Deaconess Hospital in Spokane, Washington. The schedule is full-time (1.0 FTE), day shift.

Requirements

Bachelor's degree required.
Minimum two years of experience in risk management or a related discipline.

Nice To Haves

Master's degree in MPH, MBA, MPA, Nursing, and/or a Juris Doctorate degree preferred.
Risk Management credentials, such as Associate in Risk Management (ARM) or a certificate program in Healthcare Risk Management (CPHRM), preferred; may be obtained within one year of hire.
Minimum two years of experience managing professional liability events in a health care risk management setting and/or professional liability claims experience preferred.
Minimum two years of experience as a clinician and/or equivalent work experience in a health care setting preferred.
Minimum two years of experience working with the public to resolve disputes or equivalent work experience preferred.
Minimum two years of experience developing and using databases to report information preferred.
Internal candidates who do not meet the minimum qualifications may be considered.

Responsibilities

Create and maintain individual event-review documentation and aggregate data about events involving patient harm or risks to patient safety to support clinical risk management, mitigation and quality improvement initiatives.
Implement strategies to mitigate events associated with patient harm and prevent harm through prospective consultation.
Ensure compliance with federal and state laws and requirements related to clinical adverse events, including TJC, DOH, CMS and FDA requirements.
Collaborate with the Quality Program to review or conduct reviews of events involving patient harm and identify quality improvement opportunities as part of the MHS quality assurance program.
Identify potential professional liability exposures and report them to the Claims team and C-Suite.
Design and implement educational programs on risk reduction measures and patient safety.
Work with the Claims team and Quality department to identify remedial measures following adverse events that result in a lawsuit or claim, incorporating lessons learned.
Provide Just-in-Time consultation to MHS leaders and staff regarding liability risks and other regulatory or legal concerns, with backup guidance from Risk Management leaders.
Work with the Claims team and legal counsel to coordinate claims investigations and legal defense processes while ensuring maximum protection of potential evidence.