Sr Risk Solutions Consultant (TN)

The Hanover Insurance Group•Nashville, TN
•$100,000 - $140,000•Remote

About The Position

The Hanover’s Risk Solutions/Loss Control group is seeking a Senior Risk Solutions Consultant in Nashville, Tennessee. The role is eligible for a fully remote arrangement with local travel and is full-time and exempt. The consultant conducts high-level technical evaluations and loss analyses of complex prospective and existing policyholders, identifies exposures and controls, and provides consultative and technical services. In collaboration with underwriting and agency partners, the consultant develops and delivers service strategies to insureds. The role includes field surveys, underwriting reports, loss analysis, recommendations, and tailored service solutions. The consultant also participates in pipeline, new-business, and renewal meetings; builds effective relationships with partners; develops industry knowledge; and may coach or mentor less experienced staff. Success is measured by the quality of survey and service work, partner collaboration, innovation and efficiency improvements, and demonstrated improvements in loss ratio, frequency, and severity on assigned accounts. The position requires travel as necessary and the ability to sit or stand for extended periods, walk through customer facilities, and climb ladders while maintaining balance. The posting notes that its examples of duties are not exhaustive and that other essential and job-related responsibilities may be required.

Requirements

  • At least 5 years of Risk Solutions/Loss Control field experience with a commercial lines national or regional insurance carrier.
  • Ability to work independently with minimal direction and demonstrated initiative.
  • Strong to exceptional verbal and written communication skills.
  • Strong to exceptional analytical and problem-solving skills.
  • Demonstrated project management skills.
  • Ability to manage multiple projects, tasks, or assignments in a dynamic environment.
  • Results-focused approach.
  • Ability to travel as necessary.
  • Ability to sit and/or stand for extended periods.
  • Ability to walk through customer buildings and facilities.
  • Ability to climb a ladder to various heights and maintain balance while performing work tasks.
  • Ability to work in a fast-paced environment.

Nice To Haves

  • B.S. degree in a related field, such as health and safety, science, or engineering, or equivalent.
  • Professional loss control certification, such as CSP, CFPS, CIH, PE, CPCU, or ARM.

Responsibilities

  • Conduct field surveys of prospective and existing policyholders and write reports for underwriting.
  • Create and deliver loss analyses.
  • Develop and deliver meaningful service solutions.
  • Create and follow up on essential recommendations.
  • Build effective relationships with underwriting and agency partners to support ongoing collaboration.
  • Participate in underwriting pipeline, new-business, and renewal meetings, providing a Risk Solutions perspective on exposures and controls.
  • Enhance risk solutions and industry knowledge through educational programs and training sessions.
  • Communicate ideas or positions persuasively to build support, agreement, and commitment.
  • Coach or mentor newer-career staff as appropriate.
  • Travel as necessary and perform the physical activities described for the role.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401K with company match
  • Tuition reimbursement
  • PTO
  • Company-paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)
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