Senior Account Manager NDS Sales
About The Position
Manage relationships with Channel Partners to drive Consumer Door To Door sales and revenue growth through sales advisement, coaching, and training. The role manages mid-size to large, complex sales with moderate supervision and is responsible for an average quota or territory. It uses advanced data analysis, creative problem-solving, and judgment; leads presentations; and mentors less experienced peers. This mid-level sales position requires comprehensive knowledge of sales principles, practices, products, and services. The position is onsite in Tampa, Florida, five days per week. No relocation is offered.
Requirements
- At least 5 years of sales-related experience.
Nice To Haves
- Bachelor’s degree (BS/BA) desired.
Responsibilities
- Review, analyze, and track sales, customer experience, cancellations, and churn rates.
- Collaborate with vendors on improvement plans to drive revenue growth.
- Lead NDS fraud mitigation and investigations by monitoring risks, managing escalations, and coordinating corrective actions to protect customers, revenue, and the AT&T brand.
- Maintain in-depth knowledge of products and services and communicate their value propositions effectively.
- Improve sales techniques through ongoing vendor training.
- Oversee training, coaching, development, and performance management for AT&T sales processes provided to the vendor.
- Evaluate vendor sales representatives to ensure AT&T procedures are followed.
- Manage mid-size to large, complex sales and an average quota or territory.
- Lead presentations and mentor less experienced peers.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days per year and 9 company-designated holidays, based on date of hire
- Paid parental leave
- Paid caregiver leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
