Senior Account Manager NDS Sales

AT&T•Tampa, FL
•$77,400 - $116,200•Onsite

About The Position

Manage relationships with Channel Partners to drive Consumer Door To Door sales and revenue growth through sales advisement, coaching, and training. This mid-level sales role manages mid-size to large, complex sales with moderate supervision and is responsible for an average quota or territory. The position uses advanced data analysis, creative problem-solving, and judgment; leads presentations; and mentors less experienced peers. More senior roles at the I09 level may involve higher sales targets, broader scope, and greater complexity. This is a full-time, onsite position in Tampa, Florida, performed at the designated work location five days per week. No relocation is offered. The role is listed at 40 hours per week and offers a salary range of $77,400 to $116,200, plus commission of $41,000. Starting salary within the range may depend on geography, experience, expertise, and education or training. The role has no direct reports.

Requirements

  • At least 5 years of sales-related experience.
  • Comprehensive knowledge of sales principles, practices, products, and services.
  • Ability to manage mid-size to large, complex sales with moderate supervision.
  • Bachelor’s degree (BS/BA) desired.

Nice To Haves

  • Bachelor’s degree (BS/BA).

Responsibilities

  • Review, analyze, and track sales, customer experience, cancellation, and churn rates; collaborate with vendors on improvement plans to drive revenue growth.
  • Lead NDS fraud mitigation and investigations by monitoring risks, managing escalations, and coordinating corrective actions to protect customers, revenue, and the AT&T brand.
  • Maintain in-depth knowledge of products and services to communicate value propositions effectively and improve sales techniques through ongoing vendor training.
  • Oversee training, coaching, development, and performance management of AT&T sales processes provided to the vendor.
  • Evaluate vendor sales representatives to ensure AT&T procedures are followed.
  • Lead presentations and mentor less experienced peers.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays, including at least 23 days of vacation each year and 9 company-designated holidays, based on date of hire
  • Paid parental leave
  • Paid caregiver leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal
  • Employee Assistance Programs (EAP)
  • Employee wellness programs
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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