Senior Account Manager - US

SCIRIS

30d•$110,000 - $135,000•Remote

About The Position

We are currently looking for a Senior Account Manager to join our busy client services team. The successful candidate will have prior experience working in medical communications, as well as exceptional problem-solving, project management, and diplomacy skills. Strong face-to-face and written communication skills and a proven ability to develop enduring client relationships are also essential. The successful candidate should be prepared to work in a fast-paced, creative environment with occasional opportunities for travel.

Requirements

At least 5 years of experience in a client services role in a medical communications agency or pharmaceutical company with roles of increasing responsibility
A proven track record of client and account management and the delivery of organic growth and new business
Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment
Strong financial literacy and numeracy skills, and excellent attention to detail

Nice To Haves

Prior experience working in medical communications
Exceptional problem-solving skills
Exceptional project management skills
Exceptional diplomacy skills
Strong face-to-face communication skills
Strong written communication skills
Proven ability to develop enduring client relationships
Ability to work in a fast-paced, creative environment
Occasional opportunities for travel

Responsibilities

Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained
Proactively driving projects forward and seeing them through to completion in a timely manner
Working closely with internal teams at Porterhouse Medical to manage priorities and ensure that solutions are delivered to the highest standard
Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for the development of high-quality medical communication solutions
Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with clients
Identifying opportunities for new business within existing accounts
Supporting new business initiatives, including attendance and presentation at pitch meetings

Benefits

Fully remote working arrangement.
20 days' paid annual leave (pro-rated for new starters), with additional entitlement considered for more senior hires.
Company-paid life insurance.
Company-paid short-term and long-term disability coverage.
Medical insurance, with employees contributing 15% of monthly premiums through pre-tax payroll deductions.
Health Savings Account (HSA), with company contributions towards eligible deductibles.
Dental and vision insurance, with employees contributing 15% of monthly premiums through pre-tax payroll deductions.
401(k) retirement plan, including Safe Harbor employer matching following the applicable eligibility period.
Employee Assistance Programme
Discretionary annual bonus.
Earn up to $2,500.00 through the SCIRIS Group Employee Referral Scheme when you refer a candidate who is successfully hired into a permanent role.
An extra day of PTO for each year of service after your 3rd anniversary (up to 5 additional days), plus monetary awards at the 5, 10, and 15 year milestones.