EverHealth - Senior Account Manager (Remote, US)

EverCommerce

1d • $80,000 - $95,000 • Remote

About The Position

EverHealth, a business within EverCommerce, provides modern end-to-end solutions for healthcare providers. Our open, connected ecosystem of solutions and services helps providers engage patients, increase revenue, improve business efficiency, and remain market competitive. We serve 72,000 healthcare practices and counting. EverHealth consists of five SaaS products; DrChrono, iSalus, CollaborateMD, Updox, and MDTec, combined these products offer end to end solutions for the health care industry. We are looking for an Senior Account Manager to focus on the growth and expansion of our current DrChrono customer base. This role will be focused on selling to existing customers, including cross selling our partner solutions and upselling our revenue cycle management (RCM) offering. The EverHealth Sales Team is currently comprised of five different solution segments (DrChrono, iSalus, CollaborateMD, Updox, and Charge Capture) but the vision is to bring these different teams, processes, and policies together as One EverHealth Sales Team. There is much work required to make this happen, but there is a clear plan and path forward.

Requirements

• 4 yrs + of sales and account management experience selling software and/or healthcare services with the ability to build client relationships and grow existing accounts
• Possess strong technical skills with an ability to quickly learn and understand domain knowledge of our target medical specialties
• Comfortable questioning status quo with a physician owner to affect change for the physician owner
• Proven track record of managing the sales cycle from start to finish and have consistently attained or exceeded sales targets and quotas
• Ability to work autonomously and without daily management oversight
• Obsessed with exceeding established goals and key performance indicators (KPIs) on a daily, weekly and monthly basis
• Highly organized & possess strong time management skills
• A team player with entrepreneurial spirits - you come up with and are willing to try new ideas to achieve greater levels of success and demonstrate a real passion to learn and grow within the company
• Experience in performing virtual client presentations and demonstrations
• Thrive in a fast paced, innovative, and dynamic environment.
• Ability to take successes and challenges in stride
• Substantial knowledge of the healthcare industry, specifically EMR and Practice Management technology, as well as a focus on Revenue Cycle Management (RCM) services is required.

Nice To Haves

• experience selling to existing SaaS customers
• proven track record of consistently exceeding their individual quota
• expertly demonstrate objection-handling, price negotiation
• strong healthcare background
• ability to clearly explain product workflows
• client-centric and consultative approach in how you sell
• understand the pain-points and needs of our customer base and the ability to align their needs with those of the team

Responsibilities

• Daily reach out and prospecting into assigned segment of customer base
• Build and maintain a pipeline of qualified upsell and cross-sell sales opportunities that meet sales goals and defined objectives using our Salesforce CRM and other sales tools
• Develop, plan and execute sales strategies to grow our revenue and customer base
• Develop and deliver high-quality demos, and customer proposals that effectively communicate our solutions
• Manage inbound requests from first meeting to close while self-generating additional opportunities through proactive outreach efforts
• Use Salesforce CRM and other sales tools to document, track and report on sales activities, generate quotes, sales orders and contracts, and manage the sales process
• Coordinate closely with our Implementation and RCM teams to ensure seamless onboarding for upgraded customers
• Maintain an understanding of the competitive market space and how to effectively position our solutions and RCM services
• Participate in industry events, trade shows, etc. and work with the marketing team to strengthen the organization’s brand

Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Robust health and wellness benefits, including an annual wellness stipend
• 401k with company match
• Annual wellness stipend
• Flexible and generous paid time off
• Employee Stock Purchase Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed