Senior Account Manager

Tiger Tracks•Winter Park, FL

7d•Remote

About The Position

Tiger Tracks is a performance marketing agency founded by former Google marketing leaders. We partner with private equity firms, venture-backed startups, and publicly traded companies to deliver measurable growth through paid media. Ranked #123 on the 2025 Inc. 5000, we work directly with firms like Blackstone, TPG, and KKR and have delivered results for brands including AG1 (Athletic Greens). Our team of roughly 27 is growing deliberately, with revenue doubling year over year. As a Senior Paid Media Account Manager, you are both a client steward and a people leader. You own meaningful client relationships, protect account health, and ensure a consistently high-quality experience across your portfolio. You will directly manage top clients and act as the first escalation point for complex situations. You are responsible for setting the strategic direction, reviewing performance narratives, and elevating the standard of communication and execution across your pod. This role is designed for someone who already operates at a high level and is ready to influence not just accounts, but people. You are not simply reporting on performance or passing along updates. You are the strategic lead and client steward for your accounts. You protect relationships, elevate the quality of thinking, and develop Account Managers to operate at a higher level. If you are already running complex accounts and feel ready to lead both strategy and people, this is the step up.

Requirements

5+ years of experience in paid media within a high-performance agency environment
Platform expertise: Deep, demonstrated experience across paid search (Google Ads), paid social (Meta Ads), and TikTok Ads. While this role is not in-platform daily, candidates must be able to speak fluently and in detail to bidding strategies, campaign objectives, and the nuances of how each platform operates.
Executive presence and communication: Impressive verbal communication skills with the ability to command a room. You can step onto a call with stakeholders and immediately earn their trust through your clarity, business acumen, and senior-level savviness. Strong written communication is table stakes; this role is won or lost on video.
Strategic leadership: You proactively set the growth strategy for your clients' advertising programs rather than waiting for direction. You make yourself indispensable by owning the partnership, anticipating needs, and bringing a clear point of view to every conversation.
People leadership: Experience mentoring or managing Account Managers
Execution discipline: High level of organization, attention to detail, and accountability
Adaptability: Ability to operate calmly under pressure and navigate ambiguity
Track record: A history of tangible achievements that demonstrate top-performer standards

Responsibilities

Own 4 to 8 high-impact accounts, overseeing client relationships and serving as the primary strategic lead
Run weekly or biweekly client meetings and lead executive-level discussions
Proactively set the growth strategy for your clients' advertising programs, translating business goals into channel objectives, testing plans, and tactical execution
Create annual and quarterly strategic roadmaps tied to client business outcomes
Own the storyline and insights for monthly and quarterly reporting
Review reporting decks, dashboards, and client deliverables before they are sent
Identify account risks and opportunities early and drive proactive solutions
Drive retention and expansion across managed accounts
Coach and mentor Account Managers to increase readiness, independence, and strategic thinking
Provide strategic guidance to your pod on bidding strategy, campaign structure, and platform-level decisions