Senior Account Manager - Construction Specialty Group

TrueNorth Companies•Cedar Rapids, IA

1d•Hybrid

About The Position

TrueNorth Companies is looking for a Senior Account Manager to join our Construction Specialty Group in Cedar Rapids, IA. This is a unique opportunity to join a growing specialty team within TrueNorth! We embrace our core values of Exceptionalism, Collaboration and Resourcefulness to enthusiastically serve our clients, colleagues and communities. Our ideal candidates are hungry, humble and smart! About TrueNorth Companies: Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For twenty years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team! What TrueNorth Offers: TrueNorth offers a lineup of excellent benefits to all full-time employees, including: Annual Bonus Medical, Dental, Vision, Life, and Disability Insurance 401(k) with Company Contributions Responsible Time Off (RTO): Flexible time off with a required minimum to ensure rest and balance, plus 11 paid holidays Paid Volunteer Time Off and Donation Match Program Tuition reimbursement and paid certifications, licenses, designations Employee Assistance Program (EAP) and wellness program with financial incentives Hybrid Work Schedule $3,000 Referral Bonus Why TrueNorth? We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture. TrueNorth is honored to be recognized by the Corridor Business Journal as one of the Coolest Places to Work! Click here [https://truenorthcompanies.com/about-truenorth/value-reports/2023-value-report.aspx] to view a video about TrueNorth's Core Values & what they mean to us. TrueNorth makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.

Requirements

High School diploma or GED required, two or four-year degree preferred
Minimum 5 years of demonstrated insurance experience managing commercial accounts either at a carrier or agency is required
P&C Insurance license required
Experience working on Construction Accounts preferred
Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions
Understand the different processes/forms associated with the varying coverages and insurers
Experience working with EPIC Agency Management Software preferred
Strong organizational and time management skills
Ability to prioritize workload
Extremely accurate and detail-oriented
Strong and professional verbal and written communication skills
Strong problem-solving skills
Understand and maintain fiduciary responsibility for company, client, and producer
Ability to work independently
Strategic thinking
Relationship management
Strong work ethic

Nice To Haves

Experience working on Construction Accounts preferred
Experience working with EPIC Agency Management Software preferred

Responsibilities

Accurately manage book of business with a pro-active client service approach, ensuring all deadlines are met
Assist in the strategy, marketing, and placing new business and/or renewal business while maintaining process per workflows.
Serve as a subject matter expert for Construction Specialty Group
Direct firm resources such as Claims, Legal, Safety, Marketing, and/or Technology, when necessary.
Round out coverage for accounts in collaboration with the service team or independently, as assigned
Prepare and present materials during client meetings.
Proactively manage the delivery of the firm's commitments based on the suite of services purchased by the client - including identifying round-out or cross selling opportunities.
Seek opportunities to mentor and train Account Managers on knowledge of industry, regulatory requirements, tools and resources available to assist clients. Answer questions from producer and the service teams regarding accounts
Communicate with the clients and answer questions regarding provided policies and/or services
Build and maintain strong, long-lasting relationships with clients and carriers, both internal and external
Travel or visit insurance companies and/or clients, when necessary
Identify and participate in group projects, divisional projects, or agency projects that solve for more efficient processes or servicing of clients.
Perform other duties as assigned

Benefits

Annual Bonus
Medical, Dental, Vision, Life, and Disability Insurance
401(k) with Company Contributions
Responsible Time Off (RTO): Flexible time off with a required minimum to ensure rest and balance, plus 11 paid holidays
Paid Volunteer Time Off and Donation Match Program
Tuition reimbursement and paid certifications, licenses, designations
Employee Assistance Program (EAP) and wellness program with financial incentives
Hybrid Work Schedule
$3,000 Referral Bonus
Competitive benefit package
Wellbeing programs and incentives
Positive work culture