Senior Account Manager - Houston, TX

THE JAY GROUP INC•Houston, TX

1d•Onsite

About The Position

The Jay Group is seeking an experienced Senior Account Manager to act as the liaison between our Clients and internal teams. This position will be based in our Houston, Texas location. The experienced candidate should be one who enjoys consulting and interacting with Clients. Critical thinking skills are one of the most important traits we are looking for. Our Clients over the years have moved to a data driven business model so being able to communicate effectively, understand ecommerce operations, and interpret trends in numbers is critical to the success of the person.

Requirements

Previous college or business school degree with 2-4 years of account management and / or logistics experience required
Must have professional oral and written communication skills.
Excellent problem solving skills.
Ability to multi-task to meet tight deadlines.
Have business intelligence skills.
Proficient knowledge of Microsoft Word, Excel, Outlook and PowerPoint are required

Nice To Haves

Previous experience working in an AS400 environment is preferred.
Experience in an e-commerce/fulfillment account management position is strongly preferred.

Responsibilities

Builds strong relationships internally and externally to guarantee the success of the clients projects
Responsible for the execution of the project from initial job meeting to the completion of the project to achieve mutually agreed upon expectations
Expeditiously responds to client requests to achieve client satisfaction
Develops job procedures to standardize project operations and implements timelines to eliminate work overload
Perform general project administration, i.e. report generation, order processing, daily KPIs, and weekly or monthly Business Review meetings with the clients
Ability to recognize opportunities to provide additional value to the client