Senior Account Manager, Property & Buildings

PRI Consultants•Toronto, ON

2d•Onsite

About The Position

PRI is seeking a Senior Account Manager to own and grow client relationships in our Property & Buildings sector, based in Toronto. This is a senior commercial role for an experienced relationship-builder who thrives on winning and growing work with developers, building owners, and institutional clients, and who is ready to carry significant accounts with real autonomy. As Senior Account Manager, you will own a portfolio of the sector's important client relationships, lead pursuits, and grow revenue across your accounts. You will be backed by strong technical practices in building science, structural, civil, and related disciplines, so you can focus your energy on clients, relationships, and growth. This is a senior seat on the commercial team, a step below the Sector Vice President and a natural path toward it, with the opportunity to mentor Account Managers along the way. PRI's Property & Buildings sector serves developers, building owners, property managers, institutional and public owners, REITs, architects, and contractors across the building lifecycle, including new development, building science and envelope, structural and restoration, and building performance. The role is based in Toronto, one of the most active building markets in the country.

Requirements

Approximately 8 or more years of experience in business development, account management, or client-facing delivery, with a strong record in the property and buildings market or a closely related field.
Demonstrated success winning and growing work and building client relationships that generate repeat business.
An established network among developers, building owners, property managers, or institutional owners in the Greater Toronto Area or Ontario building market.
Experience leading pursuits and proposals, including win strategy and pricing.
Strong commercial acumen, including an understanding of margin, pricing, and the economics of professional-services delivery.
Excellent communication, presentation, and interpersonal skills, with the presence to engage senior client decision-makers.
The autonomy and judgment of a senior commercial operator, and a genuine commitment to client service and team success.

Nice To Haves

A relevant professional designation (P.Eng., architectural, or building-industry credential) is an asset but not required.
Experience across several building sub-markets, such as development, building science and envelope, structural, restoration, or building performance.
Established relationships with developers, owners, and industry partners in the region.
Experience mentoring or developing junior commercial or client-facing staff.
Experience working collaboratively with First Nations and supporting Indigenous engagement initiatives.
Interest in applying new tools and technologies, including AI-enabled approaches, to business development.

Responsibilities

Own, manage, and grow a portfolio of significant client relationships in the property and buildings sector, including some of the sector's larger and more strategic accounts.
Serve as a senior, trusted point of contact for your clients, delivering responsive, solutions-oriented service that generates repeat work.
Deepen and expand existing relationships, growing revenue within your accounts over time.
Develop new client relationships and open new accounts that fit the sector's strategy.
Lead and win pursuits within your portfolio, setting win strategy and pricing in coordination with the Sector VP and Proposal team.
Manage pursuits through the development and procurement cycles typical of the building market, from developer and owner relationships to competitive proposals.
Identify and qualify new opportunities, and contribute to the sector's pipeline and growth targets.
Represent PRI at industry events and with developers, owners, and industry partners, building the firm's profile in the property and buildings market.
Maintain commercial and pricing discipline, protecting margin across the work you bring in.
Work closely with technical Practice Leads and project teams to scope, price, and deliver work to the firm's quality standards.
Partner with the Sector VP on account strategy, sector planning, and major pursuits.
Mentor and support Account Managers, sharing commercial craft and helping develop the next generation of client-facing talent.
Coordinate with peer Account Managers and other sectors on cross-sector opportunities, referring and sharing relationships generously.
Support the firm's Indigenous partnerships where relevant to your accounts, in coordination with the firm's Indigenous Partnerships function.