Senior Account Manager, Key Accounts

Kaseya CareersQuebec, QC
CA$80,000 - CA$95,000

About The Position

Kaseya is looking for an enthusiastic and results-driven Senior Account Manager to take ownership of a portfolio of key accounts with strong growth potential. In this role, you'll be responsible for expanding and maximizing value within existing accounts, identifying new opportunities, strengthening relationships, and driving consistent revenue growth through proactive account management.

Requirements

  • 4+ years of experience in an account management or relationship-focused sales role.
  • Experience managing a portfolio of B2B SaaS customers.
  • Demonstrated success growing existing customer accounts through upselling, cross-selling, and account expansion.
  • Experience managing a multi-product portfolio and executing a land-and-expand sales strategy.
  • Proven ability to build relationships with executive stakeholders and drive long-term customer success.
  • Professional proficiency in English and French is required.

Nice To Haves

  • Experience in a high-growth SaaS organization.
  • Proven ability to meet or exceed sales and expansion targets.
  • Strong commercial mindset with a passion for account growth.
  • Highly motivated, coachable, and resilient in a fast-paced environment.
  • Excellent communication, organizational, and interpersonal skills.
  • Experience using Salesforce or a comparable CRM platform.
  • Strong analytical and forecasting abilities.

Responsibilities

  • Take full ownership of a portfolio of key accounts, proactively identifying upsell and cross-sell opportunities across Kaseya's product suite to unlock new revenue.
  • Build and strengthen relationships with existing customers, connecting with key decision-makers and aligning solutions to their evolving business needs.
  • Develop and execute tailored account plans, including regular outreach, business reviews, and strategic planning to uncover opportunities and drive account expansion.
  • Monitor product usage and adoption metrics, address gaps, and increase customer engagement to support long-term growth and retention.
  • Own and consistently exceed revenue targets by driving expansion within your account portfolio.
  • Partner closely with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential.
  • Utilize Salesforce to manage your pipeline, maintain accurate forecasting, and track customer activity.

Benefits

  • Base salary of $80,000–$95,000 CAD, plus uncapped commission.
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