Key Accounts Manager

Standex•Fairfield, OH

4d•Hybrid

About The Position

Standex Electronics Detect is seeking an accomplished Key Accounts Manager to lead and grow strategic client relationships across diverse industries, including automotive, appliance, medical, and other general industries. This role focuses on managing large, high-value accounts, developing and executing strategic selling plans, and partnering with senior client executives to identify and capitalize on growth opportunities. The ideal candidate is metrics-driven, customer-focused, and able to navigate complex buying processes in multiple industries, often long sales cycle.

Requirements

Must reside in Detroit, MI, or Cincinnati, OH.
Ability to travel 25 – 50% (may vary with market conditions)
5+ years of B2B strategic/large account management experience, preferably in electronics, sensing, detection technologies, or adjacent industries (automotive, medical, industrial).
Proven track record of selling to C-level executives and securing multi-year, high-value contracts.
Deep understanding of complex sales cycles and ability to navigate multiple stakeholders across functions.

Nice To Haves

MBA or advanced degree is a plus.
General knowledge of ISO, quality, and regulatory considerations relevant to automotive, medical, and consumer electronics sectors is a plus.

Responsibilities

Develop and own strong, long-term relationships with executive-level stakeholders (VPs, Directors, and C-level where appropriate) at assigned accounts.
Create and execute comprehensive strategic account plans that align customer needs with Standex Electronics Detect capabilities, ensuring revenue growth, profitability, and high customer satisfaction.
Identify, qualify, and close new business within assigned accounts and target markets (automotive, appliance, medical, and general industries), leveraging cross-functional teams as needed.
Lead the development of tailored value propositions, ROI analyses, and business cases to secure senior-level buy-in and multi-year contracts.
Conduct regular account reviews to monitor progress against goals, manage risk, and adapt plans to changing market conditions or customer priorities.
Collaborate with Product Management, Engineering, Operations, and Supply Chain to ensure timely delivery, quality, and post-sale success.
Develop and manage a robust sales forecast, pipeline, and quarterly/annual targets; provide accurate revenue projections and metrics to the Director of Sales, North America.
Negotiate terms, pricing, and contract components while maintaining corporate policy compliance and profitability targets.
Champion customer satisfaction and address escalations promptly, driving issues to resolution and maintaining customer satisfaction.
Represent Standex Electronics Detect at industry events, conferences, and customer visits; stay current on market trends, competitive landscape, and regulatory considerations.
Mentor and collaborate with 3rd party sales representatives on select accounts.
Collaborate with cross-functional teams to drive best practices in strategic selling and account management.