Senior Account Manager - Industrial Machinery, Aftermarket Segment

Nordson Corporation•USA - Georgia - Remote, SC

4d•Hybrid

About The Position

Nordson Nonwovens, a global leader in Nonwovens, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. The Aftermarket Sales Specialist is responsible for driving organic growth by selling parts & services to our end-users and supporting aftermarket sales initiatives. Furthermore, the Aftermarket Sales Specialist will build strong customer relationships, creating and managing customer loyalty programs and analyze sales trends & data supporting the execution of our sales strategy. The successful postholder has a strong sales acumen, owner mindset, strong communication skills, and vast technical knowledge of Nordson products related to technical and commercial solutions.

Requirements

Proven experience in sales, preferably in aftermarket parts business within industry
Strong understanding of mechanical components and industrial equipment
5+ years’ experience in similar role and deep understanding of aftermarket parts business

Nice To Haves

Strong sales passion and selling skills
Excellent communication, negotiation, and relationship-building skills
Ability to work independently and manage multiple priorities effectively
Open mindset to create and implement new aftermarket initiatives
“Getting things done” attitude
Proficiency in critical technologies (MS-Office, SAP, CRM tools, etc.)

Responsibilities

Develop and execute sales strategies to grow aftermarket parts business
Identify and pursue new business opportunities within existing and prospective customer accounts
Provide on-site technical support and product knowledge to customers, ensuring optimal solutions for their needs
Building relationships with existing and new customers by personal site visits
Monitor market trends, competitor activities, and customer feedback to inform business decisions
Collaborate with internal teams (engineering, sales and marketing) to deliver seamless customer experiences
Prepare and present sales reports, forecasts, and performance metrics to management
Present proposals to improve business processes and market opportunities for senior leaders
Responsible for maintaining a high level of customer service
Adhere to all company policies, procedures and business ethics codes