Senior Account Manager, Demand

Verve•New York, NY

13d•$140,000 - $160,000•Hybrid

About The Position

As a Senior Account Manager, Demand, you will own a portfolio of strategic demand partners, including DSPs and other programmatic buyers, and be responsible for both the relationship and performance of those accounts. You will serve as the primary point of contact for your partners, managing day-to-day relationships while also digging into the data, auction mechanics, integrations, and technical opportunities that drive performance. This role requires someone who can move comfortably between a partner strategy conversation, a QBR, a revenue analysis, and troubleshooting a bidstream or integration issue. You will work closely with Product, Engineering, Marketplace Quality, Publisher, Finance, and other internal teams to improve integrations, solve performance issues, identify growth opportunities, and ensure partners receive best-in-class service. The ideal candidate has strong programmatic experience, is commercially minded, technically curious, highly analytical, and comfortable independently owning complex partner relationships.

Requirements

5+ years of experience in programmatic advertising, ad tech, account management, partner management, or a technical client-facing role
Experience directly managing DSPs, ad networks, programmatic buyers, or other demand-side relationships
Strong understanding of DSP/SSP dynamics, programmatic auctions, and the digital advertising ecosystem
Proven experience using data to identify performance issues, develop recommendations, and drive revenue growth
Strong relationship management skills with the ability to build credibility with both commercial and technical stakeholders
Strong understanding of OpenRTB, auction mechanics, CPM pricing, first-price auctions, and bid request/response flows
Advanced analytical skills and comfort working with large datasets, dashboards, and performance reporting
Ability to investigate and troubleshoot technical and marketplace performance issues
Strong commercial instincts and the ability to identify opportunities to grow existing partnerships
Excellent written and verbal communication skills, including the ability to translate technical concepts into clear business recommendations
Ability to independently prioritize multiple partners, projects, and opportunities in a fast-paced environment
Proactive ownership mentality with the ability to identify problems and opportunities without waiting for direction
Strong cross-functional skills and experience working closely with Product, Engineering, Operations, Finance, and other internal teams

Nice To Haves

Experience with analytics and troubleshooting platforms such as Looker, Kibana, Rill, or similar tools
Familiarity with SDK integrations, identity solutions, EIDs, privacy frameworks, and programmatic signal strategies
Working knowledge of APIs, JSON, sellers.json, ads.txt/app-ads.txt, schain, and OpenRTB bid request/response structures
Experience with CTV, mobile app, web, native, display, or video inventory
Experience conducting QBRs and presenting performance and strategic recommendations to senior partner stakeholders

Responsibilities

Own the day-to-day relationship, performance, and growth strategy for a portfolio of strategic DSP and demand partners, building trust through regular communication, business reviews, and strategic planning
Understand each partner’s business goals, buying behavior, technical capabilities, and challenges to identify opportunities for growth
Analyze revenue, bidstream, and performance data against revenue and marketplace goals, and develop action plans when accounts are off track
Provide partners with actionable, data-driven recommendations to improve scale, efficiency, and overall marketplace performance
Troubleshoot issues throughout the programmatic auction lifecycle, including bid rate, win rate, discrepancies, IVT, signal loss, creative behavior, and inventory availability
Partner with Engineering and Product to diagnose integration issues, prioritize fixes, and improve partner connectivity and performance
Manage the rollout, testing, and post-launch optimization of new endpoints, integrations, features, signals, identity solutions, and marketplace initiatives, including A/B tests
Identify and execute revenue growth opportunities across formats, inventory types, geographies, and products within existing partnerships
Work cross-functionally with Product, Engineering, Marketplace Quality, Publisher, Finance, and Operations teams to resolve issues and drive partner success
Maintain a strong understanding of OpenRTB, auction mechanics, identity, privacy signals, supply paths, and the broader programmatic ecosystem
Act as a senior resource for the Demand team by troubleshooting complex partner and technical issues and documenting learnings, workflows, and best practices that scale