Senior Account Manager - Commercial Lines

Towne Family of Companies•Charlotte, NC

13h•Hybrid

About The Position

Join us at Towne Insurance! Your career. Your future. Your Towne. At Towne Insurance, we believe a career should be built on relationships, trust, and purpose. As a relationship-driven organization with a deeply member-centric philosophy, we empower our teams to serve businesses, families, and communities with integrity and care. We are seeking a Senior Account Manager – Commercial Lines to join our Charlotte team and support commercial clients through expertise, collaboration, and exceptional service. In this role, you will be a trusted advisor managing complex commercial accounts and partnering closely with producers, carriers, and internal teams. You will play a critical role in delivering tailored commercial risk solutions while ensuring accuracy, responsiveness, and compliance across every client interaction. Your work will directly support Towne’s mission to deliver consultative insurance solutions that strengthen long-term partnerships and create real impact for the organizations we serve. Towne Insurance offers a hybrid work environment that balances flexibility with connection, reflecting our belief that strong relationships drive better outcomes. Our culture is collaborative, supportive, and grounded in service—ideal for professionals who value meaningful client engagement over transactional commercial work.

Requirements

Active Property and Casualty license.
At least five years of commercial lines experience.
Highly organized.
Detail-oriented.
Communicate with confidence and clarity in both written and verbal settings.
Proficiency in Microsoft products.
Working knowledge of agency management systems.

Nice To Haves

Applied Epic experience is strongly preferred.
Industry designations such as CIS, ACSR, or CISR.

Responsibilities

Manage complex commercial accounts.
Partner closely with producers, carriers, and internal teams.
Deliver tailored commercial risk solutions.
Ensure accuracy, responsiveness, and compliance across every client interaction.
Serve businesses, families, and communities with integrity and care.