Senior Account Manager Associate Director
About The Position
Our Sales & Strategic Pursuits function brings together business, sector, and account knowledge along with EY competencies and solutions to meet unique client needs. The Sales & Strategic Pursuits Organization shapes and drives an integrated growth strategy across EY’s largest accounts, industry sectors, solutions and services, demonstrating and achieving market leadership through a client centric culture. The opportunity The Senior Account Manager works within our Sales Activation team and is responsible for working with the Global Client Service Partner (GCSP), Sales Executive (SE), where applicable, and Account Leads to drive account strategy and innovation, drive client relationship growth, accelerate sales and develop talent. The Senior Account Manager ensures cross-service line and cross-geography team integration for our largest, most complex global accounts and that we deliver exceptional client service in all internal and external encounters. The successful candidate will be expected to maintain a regular presence on-site with the client as business needs dictate, fostering relationships, enabling collaboration, and driving account growth and delivery excellence.
Requirements
- 10-12 plus years of account management or similar relevant experience.
- Effective influencing and relationship building skills with strong executive presence.
- Excellent written, verbal, and presentation skills.
- Strong attention to detail and sound organizational skills.
- Ability to manage multiple priorities simultaneously.
- Bachelor’s degree (emphasis in Marketing or Business preferred).
Nice To Haves
- Experience in delivering client-focused solutions based on customer needs.
- Strong business/commercial acumen and an understanding of major industry sector trends.
- Leadership, facilitation, coaching and mentoring skills.
- Strategic thinking and analytical skills.
- Change management and strong project management experience.
Responsibilities
- Managing one Premier or Strategic account and driving the key activities of EY’s Account Management Framework.
- Working with the GCSP and SE to co-develop account strategy to develop and drive the global execution of account plans, facilitate service line planning activity, account integration, pursuit support and pipeline development with discipline and rigor.
- Serving as a strategic advisor and knowledge hub for the account, connecting client priorities and industry trends with EY capabilities, growth drivers, and innovative solutions across the global network.
- Having a strong understanding of the client business agenda and EY solutions to enable leveraging the global EY network to connect our clients to the right people.
- Focusing on sales pipeline generation, relationship development and deal coaching within your account.
- Owning the Client Experience (CX) process by developing the plan, leading/attending interviews and driving action after the interviews and year-end follow up.
Benefits
- Comprehensive compensation and benefits package
- Medical and dental coverage
- Pension and 401(k) plans
- Wide range of paid time off options
- Flexible vacation policy
- Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
