Senior Account Director

Ashfield MedComms

12d•$130,000 - $160,000

About The Position

Ashfield MedComms is seeking an experienced Senior Account Director to provide strategic and operational leadership for a portfolio of high-profile publications and medical affairs accounts. This role involves serving as a trusted partner to senior client stakeholders, leading Client Services teams, and overseeing complex, multi-stakeholder programs. The Senior Account Director will ensure scientific rigor, operational excellence, and strong financial performance, while also contributing to people development, growing existing partnerships, and supporting new business opportunities.

Requirements

Bachelor’s degree in life sciences or a related field; advanced degree preferred.
Extensive medical communications agency experience, with strong expertise across publications and medical affairs.
Demonstrated success leading multiple complex client accounts and providing strategic counsel to senior stakeholders.
Strong knowledge of publication planning and delivery, medical affairs communications, industry standards, and compliance requirements.
Proven experience leading and developing Client Services teams, including managing managers and/or multiple direct reports.
Strong financial acumen, including budgeting, forecasting, profitability, SOW development, and account growth.
Experience leading or contributing to new business development, including proposals, pitches, and RFP/RFI responses.
Excellent communication, collaboration, and problem-solving skills with a proactive, solutions-focused approach.
Experience with platforms such as iEnvision, Veeva, or similar systems.

Responsibilities

Provide strategic and operational leadership across multiple publications and medical affairs accounts, ensuring high-quality, compliant delivery.
Build trusted relationships with senior client stakeholders, providing strategic counsel and proactive solutions to complex challenges.
Oversee publication programs, including abstracts, posters, manuscripts, congress activities, and related deliverables, alongside broader medical affairs initiatives.
Partner closely with Scientific Services and cross-functional teams to develop and deliver strategic medical communications plans aligned with client objectives.
Champion operational best practices, identifying opportunities to strengthen delivery, improve efficiencies, and support organic account growth.
Own account financial performance, including budgeting, forecasting, profitability, reconciliation, invoicing, and SOW development.
Lead and develop multiple Client Services team members.
Lead and support business development activities, including proposals, RFPs/RFIs, presentations, budgets, and onboarding of new business.
Partner with senior Client Services leadership on resourcing, team development, training, and new service offerings.
Ensure teams maintain strong cross-functional partnerships and effectively manage risks, priorities, timelines, and stakeholder expectations.