Senior Account Executive - Remote Canada

Smile Digital Health

1d • Remote

About The Position

The Senior Account Executive leads the full end-to-end sales cycle and develops sales and account management strategies for assigned territories and accounts. The role manages opportunities from lead generation, proposal development, and contract negotiation through deal closure and ongoing account management. The successful candidate is expected to meet or exceed established sales goals while providing high-quality customer service and acting with integrity. The position supports Smile Digital Health’s healthcare data platform and data management solutions, and is a replacement role intended to support the company’s continued growth and operational excellence.

Requirements

• 5–10+ years of progressive sales and closing expertise, with quota-carrying experience in B2B software or technology sales involving long sales cycles and average deal values of $500,000 or more.
• Post-secondary education in business or a related field, or comparable related work experience.
• Strong knowledge of Canadian and U.S. healthcare industry drivers, including providers, payers, clearinghouses, medical device companies, and government agencies.
• Experience delivering complex, client-focused solutions that meet customer needs.
• Demonstrated experience consulting with organizations at varying levels, including executives.
• Creative problem-solving approach, strong analytical skills, and attention to detail.
• Strong negotiation skills and the ability to prioritize, multitask, and work under pressure.
• Excellent written and verbal communication skills.

Nice To Haves

• Ability to effectively and efficiently use software including Windows or Mac, Google Suite, and Salesforce (CRM).

Responsibilities

• Develop and manage sales and account management strategies to improve target account selling, close deals, and identify contract growth opportunities in existing accounts.
• Generate leads and identify opportunities through networking and prospecting, including cold calling and use of company marketing and public relations support.
• Lead target account selling, including prospecting, lead generation, qualification, scoping, closing strategies, and negotiations.
• Build strong, sustainable relationships with customer stakeholders at varying levels, understand their business goals, meet expectations, and identify opportunities for contract growth.
• Collaborate with cross-functional teams to manage and resolve escalated customer challenges and roadblocks.
• Develop and present client business reviews on program performance aligned with strategic initiatives.
• Oversee and drive contract negotiations.
• Coordinate with cross-functional teams to clarify client expectations and ensure deliverables are met on time.
• Review sales, end-user performance, and upcoming requirements to develop contract-growth plans with cross-functional teams.
• Collaborate with partners to extend reach and drive product adoption.
• Maintain weekly sales funnel documentation and updates in Salesforce (CRM).
• Monitor the competitive landscape to inform proposals and pricing.
• Maintain in-depth knowledge of Smile Digital Health’s solutions, target customers, and product capabilities.
• Drive and coordinate sales pre-planning meetings and post-call briefs as needed.
• Meet or exceed sales quotas and maintain a robust sales pipeline.

Benefits

• Remote work environment
• Flexible time away from work policy, including PTO, personal days, and sick days
• Competitive salary
• Health and medical benefits
• RRSP/TFSA/401(k) employee contribution
• Life and disability coverage
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed