Senior Account Director
About The Position
A Senior Account Director at Salt is a senior client leader, strategic advisor, and cross-functional driver of complex partnerships. The role guides high-profile programs and evolving client relationships, keeping strategy, execution, and collaboration aligned from intake through impact. The position operates at the intersection of relationship leadership and program oversight. It helps shape how work enters the agency, how teams are structured for success, and how the agency serves as a trusted client partner. The Senior Account Director brings business acumen and thoughtful leadership to help teams navigate complexity and deliver work that advances client goals and agency standards. The role stewards client partnerships and champions the work by guiding teams, advising clients, and supporting the delivery of thoughtful, well-executed experiences. The position is hybrid in Los Angeles, California (preferred), or remote in New York City, New York.
Requirements
- 10+ years of experience in experiential, integrated marketing, or creative agency environments, with significant client leadership responsibilities.
- Demonstrated success leading large-scale programs and guiding complex client partnerships.
- Strong strategic thinking and business acumen, with the ability to connect program execution to broader client goals.
- Exceptional communication skills and the ability to navigate high-level client conversations and align cross-functional teams.
- Strong operational awareness and comfort managing scopes, resourcing conversations, and program complexity.
- Proven ability to mentor and develop account leaders while fostering a collaborative and supportive team culture.
- Comfort operating in fast-moving environments where partnership, adaptability, and shared leadership are essential.
Responsibilities
- Serve as a senior strategic partner to client stakeholders, building trusted relationships and guiding conversations about priorities, opportunities, and program direction.
- Oversee multiple programs or major initiatives, aligning workstreams and maintaining clarity around goals, scope, and delivery.
- Guide intake, briefing, and project framing so programs are anchored in clear objectives, KPIs, and realistic scopes.
- Partner with Production, Creative Producers, Creative Leadership, Strategy, and Operations to establish cross-functional structures, decision rights, and working models for complex engagements.
- Guide Account’s role in complex creative processes, ensuring senior Account leads are embedded early, can address drift from client intent or scope, and understand the boundary between client alignment and creative direction.
- Resolve high-stakes conflicts among client priorities, creative ambition, scope, budget, and execution realities, helping teams align on a recommendation before engaging the client.
- Shape and steward scopes, roles and responsibilities, and staffing structures across departments to support collaboration and operational clarity.
- Lead complex or high-stakes client conversations, including strategic planning, scope evolution, and delivery adjustments.
- Serve as a senior escalation point for internal teams and clients, navigating challenges with clarity, diplomacy, and thoughtful solutions.
- Identify opportunities for organic account growth and help shape proposals or strategic recommendations.
- Support the development of Account Directors, Senior Account Managers, and Account Managers.
- Model shared leadership across disciplines so teams feel supported, informed, and aligned.
- Engage in special projects and additional tasks as assigned, supporting departmental objectives and professional development.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
